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Open nowPosted 7 days ago

IT Support Champion

job-room.ch86,007 open roles

Where
Ittigen, BE, Switzerland
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Your applicationOpen nowIT Support Championjob-room.ch · Ittigen, BE, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 7 days ago

The posting

About Deine Aufgaben \* Entgegennahme, Analyse und \\Lösung\\ von IT\\-Störungen, Fragen und Änderungswünschen (telefonisch \\\& schriftlich) \* \\Remote\\-Suppor\\t auf Deutsch und Englisch, weitere Sprachen von Vorteil \* Klassifizierung und Weiterleitung von \\Tickets\\ an den 2nd Level Support \* Schnittstelle zwischen Enduser und Technik \\- du übersetzt Bedürfnisse verständlich und lösungsorientiert \* Verantwortung für eine hohe \\User Happiness\\ und ein durchgängig positives Serviceerlebnis Das bringst du ein \* Abgeschlossene Ausbildung in Informatik oder gleichwertige Berufserfahrung \* Gute Kenntnisse der gängigen Microsoft Client\\-Betriebssysteme und MS Office \* Sicherer Umgang mit IT\\-Systemen und \\Freude an Technik\\ \* \\Empathie\\, Geduld und Kommunikationsstärke im direkten Kontakt mit Userinnen \* Erfahrung im Finanz\\- \\\& Versicherungswesen \* \\Teamplayer\\, der Service Exzellenz lebt und weiterentwickeln möchte Dein Profil \* Firmeninterne Champions Academy \* Offene Unternehmenskultur mit Raum für Ideen \\\& Mitgestaltung \* Moderne Infrastruktur \\\& Homeoffice \* Gute Erreichbarkeit mit dem ÖV \* Regelmäßige Team\\-Events \\\& Austauschformate \* Interne Entwicklungs\\-möglichkeiten \\Dein Impact\\ Du bist mehr als ein IT\\-Supporter \\- du bist ein \\Support Champion\\. Mit deinem Beitrag machst du Technik menschlich, verbindest \\Bots \\\& Brains\\ und baust mit uns am \\smarten\\\\Service Desk der Zukunft\\. \\Deine Ansprechpartnerin\\ Timo Plattner Chief People Officer \[ \](\< \>) \[linkedin\](\< \>) \[xing\](\< \>) j4id10408732a j4it0939a j4iy26a

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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  5. Reply with AI

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3×

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