Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 days ago

IT Support Lead / Projektleiter:in

job-room.ch86,007 open roles

Where
Rolle, VD, Switzerland
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support Lead / Projektleiter:injob-room.ch · Rolle, VD, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 5 days ago

The posting

  • IT - IT Infrastructure & Operations
  • Festanstellung
  • Teilzeit, 100%
  • 2nd Level Support

Deine Aufgaben 

* Du führst und entwickelst das Supportteam fachlich und organisatorisch weiter. 

* Du arbeitest aktiv im operativen Support mit  

* Du koordinierst Eskalationen, Prioritäten und die Zusammenarbeit zwischen Support, Kunden und Geschäftsleitung. 

* Du planst und begleitest Kundenprojekte, beispielsweise Migrationen oder die Einführung neuer IT-Lösungen. 

* Du betreust Kundenumgebungen in den Bereichen Microsoft 365, Endgeräte, Server, Netzwerk, Security und VoIP. 

* Du arbeitest mit Ticketing-, RMM- und Monitoring-Lösungen und entwickelst Prozesse für proaktiven Support mit. 

* Du stellst sicher, dass Kundendokumentationen vollständig und praxisnah gepflegt werden. 

* Du unterstützt die Weiterentwicklung unseres Tech-Stacks und bringst Verbesserungsvorschläge ein. 

Dein Profil 

* Ausbildung als Informatiker/in EFZ, HF oder vergleichbare praktische Erfahrung. 

* Mehrjährige Erfahrung im IT-Support, System Engineering oder Managed Services. 

* Freude an einer hands-on Rolle mit Verantwortung für Team, Kunden und technische Qualität. 

* Erfahrung in oder Interesse an Teamleitung und Projektmanagement. 

* Sehr gute Kenntnisse in Microsoft-Umgebungen, insbesondere Microsoft 365, Intune, Entra ID, Exchange, Windows Server und Active Directory. 

* Gute Kenntnisse in Netzwerk, Firewall, Backup, Monitoring und Endpoint Management. 

* Erfahrung mit Virtualisierung, beispielsweise Proxmox VE oder Hyper-V, ist von Vorteil. 

* Kenntnisse in VoIP und Security sind willkommen. 

* Sehr gute Deutschkenntnisse; Englisch ist ein Plus. 

* Du kommunizierst klar, übernimmst Verantwortung und arbeitest strukturiert. 

Das erwartet dich 

* Eine vielseitige Rolle mit einem klaren Mix aus Support, Führung und Projektarbeit. 

* Direkter Gestaltungsspielraum in einem kleinen, eingespielten Team. 

* Moderne Technologien und abwechslungsreiche Kundenumgebungen. 

* Entwicklungsmöglichkeiten in Richtung Projektmanagement. 

* Hybrides Arbeiten nach Absprache; Supportaufgaben erfordern regelmässige Präsenz. 

* 40-Stunden-Woche bei 100% Pensum. 

* Unterstützung bei Weiterbildungen und Zertifizierungen. 

* Familiäre Kultur, kurze Wege und ein pragmatisches, hands-on geprägtes Arbeitsumfeld. 

* Arbeitsplatz in der Region Basel mit guter ÖV-Anbindung und Parkplatzmöglichkeit. 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against job-room.ch's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on job-room.ch's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    job-room.ch's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.