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Open nowPosted 7 days ago

IT Supporter / IT Systemtechniker - MS Cloud (m/w) 80-100%

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Where
Ebikon, LU, Switzerland
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Your applicationOpen nowIT Supporter / IT Systemtechniker - MS Cloud (m/w) 80-100%job-room.ch · Ebikon, LU, Switzerland
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 7 days ago

The posting

24.09.2026

6031 Ebikon (Hybrid)

IT Support

* Festanstellung

Hybrid

Lohnband

65'000 - 85'000 CHF

01

Zukünftiger Arbeitgeber ##

Im Auftrag unseres Kunden, ein führender Software-, Cloud- und IT-Service-Dienstleister in der Schweiz, suchen wir zur Verstärkung des IT-Teams eine/n IT Supporter / IT Systemtechniker MS Cloud (m/w).

Haben wir Dein Interesse geweckt? Dann bewirb Dich noch heute mit Deinen vollständigen und aussagekräftigen Bewerbungsunterlagen. Wir freuen uns darauf, Dich kennenzulernen!

Bitte beachte, dass wir unvollständige Bewerbungsunterlagen leider nicht berücksichtigen können.

02

Ihre Aufgabe ##

  • Eigenständige Bearbeitung von Supportanfragen vom Eingang bis zur Lösung
  • Analyse und Behebung von Problemen, die durch Plattformüberwachungen gemeldet werden
  • Beschaffung relevanter Informationen zur Klärung von Problemstellungen
  • Zusammenarbeit und Koordination mit internen Experten
  • Protokollierung aller Arbeitsschritte im CRM-System
  • Unterstützung bei der kontinuierlichen Optimierung der Supportprozesse
  • Pflege der internen Support-Knowledge-Datenbank und Dokumentation
  • Überwachung der von Kunden genutzten Cloud-Services

03

Benefits ##

  • Beteiligung an externen Weiterbildungen
  • Flexible Arbeitszeitgestaltung
  • Fortschrittliche Anstellungsbedingungen
  • Garantiertes Hybrid- oder Homeoffice-Arbeiten
  • Karriere- und Aufstiegsmöglichkeiten
  • Kostenlose Parkplätze
  • Mindestens 5 Wochen Ferien 
  • Moderner Arbeitsplatz

04

Ihr Profil ##

  • Abgeschlossene Ausbildung als Informatiker/in (Fachrichtung Plattformentwicklung) oder als ICT-Fachmann/-frau
  • Mind. 2 Jahre Berufserfahrung ab Lehrabschluss in einer ähnlichen Funktion
  • Teamfähig, selbstständig, lösungsorientiert und mit einer freundlichen, serviceorientierten Art
  • Hohes Qualitätsbewusstsein und die Fähigkeit, Aufgaben von Anfang an korrekt auszuführen
  • Vernetztes Denken und Freude daran, Herausforderungen eigenständig zu lösen
  • Stilsichere Deutschkenntnisse in Wort und Schrift (C2) sowie gute Englischkenntnisse (B1)
  • Vorhandener Führerausweis der Kategorie B

05

Wissenswertes ##

  • Garantiertes Home-Office von bis zu 3 Arbeitstage pro Woche
  • Future Workplace
  • Kostenloser Parkplatz, Übernahme ÖV-Abo oder Beteiligung an deinem Arbeitsweg
  • Gleitende Arbeitszeiten
  • Mindestens 5 Wochen Ferien + 2 Wochen zusätzlich als Workation
  • Finanzielle Beteiligung an Weiterbildungen
  • Interne Coachings
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