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Open nowPosted 8 days ago

Operational IT Manager

job-room.ch86,007 open roles

Where
Marin-Epagnier, NE, Switzerland
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Your applicationOpen nowOperational IT Managerjob-room.ch · Marin-Epagnier, NE, Switzerland

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  5. 34.1%30 days
This job: posted 8 days ago

The posting

Job description ##

In this management position, you are responsible for the operational excellence, reliability, security, and delivery of Industrial IT systems and projects supporting a high-tech manufacturing environment. ##

Reporting to the IT Manager, you manage Industrial IT by planning, coordinating, and delivering multiple parallel initiatives, while ensuring stable day-to-day operations and the controlled evolution of systems in alignment with business and manufacturing priorities. ##

Tasks & Responsibilities : ##

  • Lead, support, and develop the IT Operations team through acting as a facilitator to enable highly skilled professionals to perform effectively and sustainably over time
  • Create the conditions for durable performance through clear objectives, trust, prioritization, and sound workload management
  • Ensure stable, secure, and reliable operations of Manufacturing Execution Systems (ISA-95 Level 3) and equipment integration systems (Level 2) in a production-critical environment
  • Define, implement, and enforce IT Operations governance, including incident, problem, and change management
  • Guarantee clear responsibilities and interfaces between ISA-95 layers, between MES (L3), automation systems (L2), and business systems (L4)
  • Act as the Operational IT counterpart for Manufacturing, Engineering, and Quality on all topics related to MES, shopfloor IT, and equipment integration
  • Manage multiple concurrent operational IT projects impacting manufacturing systems (e.g. MES, RMS, CMMS, APS), ensuring prioritization, capacity management, risk control, and on-time delivery, using PMI and Agile best practices
  • Review and challenge technical and architectural choices related to software solutions, interfaces, and infrastructures, in close collaboration with the IT Architect
  • Centralize and structure operational communication and change requests
  • Manage and monitor external partners and system integrators involved in MES and equipment integration, ensuring SLA compliance, service quality, and cost control
  • Identify operational and delivery risks impacting manufacturing systems and drive continuous improvement to reduce incidents, downtime, and technical debt

Profile ##

  • Engineering degree or Master-s degree in Computer Science or a closely related technical field (mandatory)
  • Formal training in project management and Agile delivery, demonstrated by PMI and Agile certifications

Professional requirements ##

  • Minimum 15 years of professional experience in IT, including substantial exposure to industrial and manufacturing environments
  • Strong track record in IT Operations for production-critical systems, covering operational IT
  • Clear, practical understanding of ISA-95 responsibilities and interfaces across manufacturing systems (L3), automation (L2), and equipment (L1)
  • Solid technical background in software development, system integration, and cloud / hybrid architectures
  • Demonstrated experience managing multiple concurrent operational IT projects, balancing delivery, stability, and capacity constraints
  • Proven ability to lead and develop highly skilled technical teams and to operate effectively in high-pressure, production-critical environments

Languages ##

  • Excellent written and verbal communication skills
  • Professional fluency in French and French is required, German an advantage

Contact ##

Denise Germann

Job location

Rue des Sors 3 2074 Marin (Neuchatel) Switzerland

Company address

EM Microelectronic-Marin Ltd Rue des Sors 3 CH-2074 Marin-Epagnier

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