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Open nowPosted 5 days ago

Professional Hotline Mitarbeiter:in 100% [Ref:2592]

job-room.ch86,007 open roles

Where
Raum Bern, BE, Switzerland
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Your applicationOpen nowProfessional Hotline Mitarbeiter:in 100% [Ref:2592]job-room.ch · Raum Bern, BE, Switzerland

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 5 days ago

The posting

\=\> Bewerbungen müssen ausschliesslich über jobs.ch eingereicht werden. \=\> Les candidatures doivent être soumises exclusivement via jobs.ch. \=\> Applications must be submitted exclusively through jobs.ch.

Professional Hotline Mitarbeiter:in (a) 100% \[Ref:2592\] Freestar\-Informatik AG ist seit 1998 auf dem Markt erfolgreich tätig. Durch beständiges Wachstum und Erweiterung der Kernkompetenzen, bietet Freestar\-Informatik AG seiner Kundschaft ein vielseitiges IT\-Dienstleistungs\- und Beratungsportfolio. Für unsere Kundschaft suchen wir laufend IT Fach\- und Führungskräfte. Dabei legen wir höchsten Wert darauf, dass Bewerbende, Kundschaft und Job optimal zusammenpassen. Für unseren Kunden im Bundesumfeld suchen wir per sofort eine kundenorientierte, motivierte und problemlösungsorientierte Persönlichkeit als Professional Hotline Mitarbeiter:in (a) 100% \[Ref:2592\] Ihre Aufgaben Sicherstellen der Erreichbarkeit über definierte Eingangskanäle wie Telefon, Chat, Web usw. Erfassen und Kategorisieren von Anliegen sowie Zuweisen an die zuständigen Supporteinheiten im Ticketsystem Lösen von Störungen im 1st\-Level\-Support durch bekannte Lösungen und Workarounds Gewährleisten der Erreichbarkeit für verschiedene SPOC\-Dienstleistungen Unterstützen der Weiterentwicklung und Optimierung der Supportleistungen Ihr Profil Abgeschlossene Ausbildung im IT\- oder Kundendienstbereich Erfahrung in der Kundenbetreuung mit ausgeprägter Serviceorientierung Sicherer Umgang mit der Erfassung, Bearbeitung und Weiterleitung von Kundenanliegen Analytisches Denkvermögen und eine strukturierte, lösungsorientierte Arbeitsweise Deutschkenntnisse Niveau C1 und ösisch\- oder Italienischkenntnisse Niveau B2 zwingend notwendig Ihre Chance Ergonomisch ausgestattete Arbeitsplätze und neueste IT\-Ausstattung Möglichkeit auf Homeoffice Angenehmes Arbeitsklima Details zu dieser Stelle Stellenantritt per sofort Arbeitsort Raum Bern Temporär unbefristete Anstellung Vollzeitstelle 100% jidcdcdcdejm jit0311jm jiy26jm

\=\> Bewerbungen müssen ausschliesslich über jobs.ch eingereicht werden. \=\> Les candidatures doivent être soumises exclusivement via jobs.ch. \=\> Applications must be submitted exclusively through jobs.ch.

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