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Open nowPosted 23 days ago

Professional oder Senior IT Supporter:in 100% [Ref: 2781]

job-room.ch86,007 open roles

Where
Raum Bern, BE, Switzerland
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Your applicationOpen nowProfessional oder Senior IT Supporter:in 100% [Ref: 2781]job-room.ch · Raum Bern, BE, Switzerland

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 23 days ago

The posting

Professional oder Senior IT Supporter:in (a) 100% \[Ref: 2781\] Freestar\-Informatik AG ist seit 1998 auf dem Markt erfolgreich tätig. Durch beständiges Wachstum und Erweiterung der Kernkompetenzen, bietet Freestar\-Informatik AG seiner Kundschaft ein vielseitiges IT\-Dienstleistungs\- und Beratungsportfolio. Für unsere Kundschaft suchen wir laufend IT Fach\- und Führungskräfte. Dabei legen wir höchsten Wert darauf, dass Bewerbende, Kundschaft und Job optimal zusammenpassen. Für unseren langjährigen Kunden, suchen wir ab sofort oder nach Vereinbarung eine engagierte, verantwortungsbewusste und teamorientierte Persönlichkeit als Professional oder Senior IT Supporter:in (a) 100% \[Ref: 2781\] Ihre Aufgaben Analysieren und Beheben einfacher Incidents im Remote Support Erfassen, Klassifizieren, Priorisieren, Zuweisen und Abschliessen von Tickets Eskalieren komplexerer Anliegen an den 2nd\- oder 3rd\-Level Support Umsetzen von Installations\- und Konfigurationsvorgaben Verwalten von Benutzern und Berechtigungen Unterstützen bei der Sicherstellung der Verfügbarkeit von Hardware, Software und Netzwerk Pflegen und Dokumentieren von Wissen in der Knowledge Base Ihr Profil Abgeschlossene Ausbildung als Informatiker/in EFZ Mindestens 3\-4 Jahre Berufserfahrung im IT\-Support oder Servicedesk Sicherer Umgang mit Ticketsystemen und praktische Erfahrung in der Bearbeitung von Incidents und Service Requests Bereitschaft zum 7x24\-Schichtbetrieb, inklusive Wochenend\-, Feiertags\-, Nachtarbeit und Pikett Freude am direkten Kontakt mit Anwender:innen und eine serviceorientierte Arbeitsweise Vertrauenswürdige Persönlichkeit mit einwandfreiem Straf\- und Betreibungsregisterauszug Deutschkenntnisse auf Niveau C2 werden vorausgesetzt Zusätzlich ösisch und/oder Italienischkenntnisse mindestens auf Niveau B2 (wird im Erstgespräch geprüft) Ihre Chance Attraktives, modernes Arbeitsumfeld im Herzen von Bern Abwechslungsreiche Aufgaben mit spannenden Herausforderungen Dynamisches, teamorientiertes Umfeld Details zu dieser Stelle Stellenantritt per sofort Arbeitsort Raum Bern Unbefristetes Anstellungsverhältnis Vollzeitstelle 100% jpidbd7cef5jm jit0623jm jiy26jm

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