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Open nowPosted 5 days ago

Projektmanager Ticketing

job-room.ch86,007 open roles

Where
Zollikofen, BE, Switzerland
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Your applicationOpen nowProjektmanager Ticketingjob-room.ch · Zollikofen, BE, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 5 days ago

The posting

Als Mitarbeiter\*in im Kundendienst Support und Projekte bist du bei uns mittendrin statt nur dabei. Du bist verantwortlich für die Einführung, Schulung und Betreuung von Bookinea\-Kundinnen und \-kunden.

Zu deinen Aufgaben gehören:

  • Onboarding und Schulung neuer Kundinnen und Kunden
  • Einrichtung und Konfiguration unserer Systeme und Zutrittskontrollen
  • Bearbeitung von komplexen schriftlichen und telefonischen Kundenanliegen
  • Betreuung und Unterstützung unserer Kundschaft durch proaktiven Service
  • Kommunikation mit Kundinnen und Kunden sowie technischer Support (remote und vor Ort)
  • Verantwortung für Eventverrechnung und Administration
  • Erstellen von Angeboten und Erstgespräche mit Neukunden
  • Mithilfe beim Testen neuer Softwarefunktionen
  • Unterstützung des Projektteams, auch bei der Vorbereitung und Durchführung von Grossveranstaltungen

Das macht dich zum idealen Kandidaten:

  • Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation
  • Sehr gute Kommunikations\- und Schulungsfähigkeiten, um technische Inhalte verständlich zu vermitteln
  • Erfahrung im Kundenservice und technischen Support
  • Flexibilität im Umgang mit unterschiedlichen Kundenbedürfnissen
  • Offenheit für gelegentliche Einsätze am Abend oder am Wochenende
  • Selbstständige, strukturierte Arbeitsweise sowie ein hohes Mass an Verantwortungsbewusstsein und Zuverlässigkeit
  • Teamfähigkeit sowie eine sorgfältige und genaue Arbeitsweise
  • Kenntnisse in Französisch oder Italienisch sind von Vorteil

Was wir bieten:

* Eine moderne Arbeitskultur in einem jungen, humorvollen Team * Flache Hierarchien und eine offene, wertschätzende Unternehmenskultur * Raum für eigene Ideen und kreative Gestaltung * Regelmässige Team\-Events * Zugang zu den grössten Festivals und Events der Schweiz * Flexible Arbeitszeiten und die Möglichkeit zum Homeoffice * Fünf Wochen Urlaub j4id10413428a j4it0939a j4iy26a

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    The review screen in CV Rocket: how each CV was read, round by round.

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3×

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