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Open nowPosted 13 days ago

Projektmitarbeiter:in 1st Level Support 100% [Ref:2793]

job-room.ch86,007 open roles

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Zollikofen, BE, Switzerland
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Your applicationOpen nowProjektmitarbeiter:in 1st Level Support 100% [Ref:2793]job-room.ch · Zollikofen, BE, Switzerland

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  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 13 days ago

The posting

Projektmitarbeiter:in 1st Level Support (a) 100% \[Ref:2793\] Freestar\-Informatik AG ist seit 1998 auf dem Markt erfolgreich tätig. Durch beständiges Wachstum und Erweiterung der Kernkompetenzen, bietet Freestar\-Informatik AG seiner Kundschaft ein vielseitiges IT\-Dienstleistungs\- und Beratungsportfolio. Für unsere Kunden suchen wir laufend IT Fach\- und Führungskräfte. Dabei legen wir höchsten Wert darauf, dass Bewerbende, Kundschaft und Job optimal zusammenpassen Für unseren Kunden suchen wir ab sofort oder nach Vereinbarung eine engagierte, verantwortungsbewusste und teamorientierte Persönlichkeit als Projektmitarbeiter:in 1st Level Support (a) 100% \[Ref:2793\] Ihre Aufgaben Betreuung des Helpdesks und der Hotline (First\-Level\-Support) Weiterleitung komplexerer Störungen an den zuständigen IT\-Support Störungen telefonisch via Remote Support beheben und Anwender/\-innen im Umgang mit den digitalen Dienstleistungen des Bundes unterstützen Unterstützung der Anwender im Umgang mit Geräten (SmartDevices, Notebooks, etc.) Ihr Profil IT\-Kenntnisse und Erfahrung im First Level Support, Kenntnisse in der ITSM Suite von BMC Remedy von Vorteil Hohe Dienstleistungsorientierung und Verständnis für die Kundenbedürfnisse Motivierte, engagierte und selbstständige Persönlichkeit mit einer kunden\- und teamorientierten Arbeitsweise Kommunikative sowie auftrittsstarke Persönlichkeit mit Verständnis für komplexe Sachverhalte und einer positiven Grundhaltung Sehr gute Kenntnisse in Deutsch und mindestens einer weiteren Amtssprache auf mind. B2 Niveau Ihre Chance Moderne Arbeitsumgebung Abwechslungsreiche Aufgaben in einem spannenden Umfeld Details zu dieser Stelle 02\. November bis Ende Dezember 2026 Arbeitsort Raum Bern Temporäres Anstellungsverhältnis Vollzeitstelle 100% jpide4b6c1ajm jit0834jm jiy26jm

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