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Open nowPosted 21 days ago

Sachbearbeiter Kundendienst 100%

job-room.ch86,007 open roles

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowSachbearbeiter Kundendienst 100%job-room.ch · Zürich, ZH, Switzerland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 21 days ago

The posting

​ MANPOWER AG ist spezialisiert auf Temporär- und Dauerstellen und bietet umfassende Personaldienstleistungen an. Mit Standorten in der ganzen Schweiz unterstützen wir unsere Kunden, um deren Aufträge und Projekte erfolgreich zu realisieren. Für unseren Kunden in der Region Zürich suchen wir einen/eine

Kundenberater Banking 100%

​ Was du machst:

  • Du bist die erste Ansprechperson für Kundinnen und Kunden mit offenen Forderungen und stehst ihnen telefonisch im Inbound und Outbound kompetent zur Seite.
  • Du analysierst die Ursachen von Zahlungsrückständen und erarbeitest gemeinsam mit unseren Kunden individuelle und nachhaltige Lösungen.
  • Du vereinbarst passende Zahlungspläne und unterstützt Kunden dabei, ihre finanzielle Situation zu stabilisieren.
  • Du beantwortest allgemeine Kundenanliegen professionell, lösungsorientiert und mit einem hohen Servicegedanken.
  • Du dokumentierst Kundengespräche und trägst zu einer effizienten Bearbeitung der Fälle bei.

Das bringst du mit:- Abgeschlossene Berufsausbildung, idealerweise im kaufmännischen Umfeld oder in einer vergleichbaren Funktion. - Du kommunizierst stilsicher auf Deutsch und Französisch. Weitere Sprachkenntnisse sind ein Plus. - Freude am telefonischen Kundenkontakt sowie eine ausgeprägte Kommunikations- und Verhandlungsstärke. - Hohe Serviceorientierung, Einfühlungsvermögen und die Fähigkeit, auch in anspruchsvollen Situationen souverän zu agieren. - Sicherer Umgang mit MS Office sowie eine ausgeprägte digitale Affinität.

​ Bei unserem Kunden erwartet Sie ein verantwortungsvolles und motivierendes Arbeitsumfeld sowie attraktive Anstellungsbedingungen. Ich freue mich auf Ihre vollständigen Bewerbungsunterlagen über den Online-Bewerbungsbutton. Bei Fragen stehe ich Ihnen gerne unter der folgenden Telefonnummer zur Verfügung: +41 58 307 23 07. Wir freuen uns auf Ihre Bewerbung.

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