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Open nowPosted 8 days ago

SAP Partner & Application Service Manager (alle)

job-room.ch86,007 open roles

Where
Bern, BE, Switzerland
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Your applicationOpen nowSAP Partner & Application Service Manager (alle)job-room.ch · Bern, BE, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on job-room.ch's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 8 days ago

The posting

Dein Wirkungsfeld

  • Du steuerst das Application Service Management über mehrere Bereiche hinweg und stellst eine hohe Servicequalität sicher
  • Als zentrale Schnittstelle orchestrierst du die operative Partnerschaft zwischen SAP und BKW und bringst die relevanten Beteiligten zusammen
  • Du führst Service- und Performance-Reviews durch, forderst vereinbarte Leistungen ein und stellst die Verpflichtungen der BKW sicher
  • Bei grösseren Störungen übernimmst du die Koordination von Task Forces und führst unterschiedliche Fachpersonen zur Lösungsfindung zusammen
  • KPI und Servicequalität behältst du im Blick und leitest daraus gezielte Verbesserungen für die Serviceorganisation ab
  • Gemeinsam mit internen und externen Partnern stimmst du operative Roadmaps ab und treibst die kontinuierliche Verbesserung voran

Das bringst du mit

  • Mehrjährige Erfahrung im Application Service Management sowie im SAP Partner- oder Vendor Management bildet deine fachliche Basis
  • Du verstehst IT-Zusammenhänge und kannst technische sowie geschäftliche Perspektiven einordnen und miteinander verbinden
  • Unterschiedliche Interessen bringst du auch in anspruchsvollen Situationen zusammen und vertrittst vereinbarte Leistungen klar und sachlich
  • Mit Verträgen und Servicevereinbarungen gehst du sicher um und nutzt sie als Grundlage für eine wirkungsvolle Partnersteuerung
  • Auf unterschiedlichen Hierarchiestufen trittst du souverän auf und kommunizierst sehr gut auf Deutsch und Englisch
  • Eine selbstständige und strukturierte Arbeitsweise sowie Ruhe und Orientierung in komplexen Situationen zeichnen dich aus

Wir wünschen keine Anfragen von Personaldienstleistern. Wir freuen uns auf deine Online-Bewerbung.

Über uns

Die BKW bietet zukunftsweisende Gesamtlösungen in den Bereichen Energie, Gebäude und Infrastruktur - international und partnerschaftlich. Mit rund 12'000 Mitarbeitenden bauen wir moderne Netze, erzeugen erneuerbare Energie und realisieren energieeffiziente Gebäude. Dafür suchen wir Menschen mit Leidenschaft, die gemeinsam mit uns einen Beitrag für die Gesellschaft und Umwelt von Morgen leisten. Werde Teil des BKW Netzwerks und gestalte mit uns lebenswerte Lebensräume!

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