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Open nowPosted 9 days ago

Secrétaire médicale

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Sion, VS, Switzerland
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Your applicationOpen nowSecrétaire médicalejob-room.ch · Sion, VS, Switzerland
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  5. 34.1%30 days
This job: posted 9 days ago

The posting

Ref 2580445 \| Date: 22 Sept 2026

![3R Swiss Imaging Network SA]( )

3R est le leader de l’imagerie médicale de proximité en Suisse avec 20 centres de radiologie situés dans les cantons du Valais, de Vaud, de Fribourg, de Neuchâtel, de Genève, de Berne et de Zürich, auxquels sont associées 30 installations de radiologie numérique exploitées en partenariat avec des cabinets de médecine générale (antennes radiologiques).

Reconnu pour son excellence diagnostique, son haut niveau de service auprès des patient\-e\-s et son engagement dans la R\&D, le groupe r\éunit aujourd’hui plus de 280 professionnel\-le\-s de la santé, dont près de 60 médecins radiologues et une cardiologue.

Nous recherchon spour notre centre de Sion,

Secrétaire médicale

Descriptif du poste

Votre mission

Premier point de contact des patient·e·s et des prescripteur·rice·s, vous assurez un accueil chaleureux et professionnel, la gestion administrative des dossiers médicaux ainsi que la coordination des rendez\-vous au sein du centre.

Vos responsabilités

  • Accueillir, informer et orienter les patient·e·s avec une attitude orientée service, en gérant les situations difficiles avec diplomatie et empathie
  • Assurer l'accueil téléphonique du centre et via le Call Center groupe, planifier les examens et gérer les agendas
  • Créer, compléter et mettre à jour les dossiers informatiques des patient·e·s via Xplore
  • Contrôler la conformité des dossiers (données assurances LAMal, LAA, AI), effectuer les relances nécessaires
  • Assurer la facturation et l'encaissement via EOpale en appliquant les bases tarifaires TARDOC
  • Vérifier l'envoi sécurisé des rapports médicaux aux prescripteur·rice·s et gérer les éventuelles corrections
  • Participer à l'intégration des nouveaux·elles collaborateur·rice·s et à l'amélioration continue des prestations

Profil recherché

Votre profil

  • Diplôme de secrétaire médical·e ou titre jugé équivalent (CFC d'employé·e de commerce accepté)
  • Expérience avérée dans le secrétariat médical, idéalement en radiologie
  • Excellente expression orale et écrite, écoute active, sens du service et de l'accueil
  • Maîtrise des outils informatiques ; connaissance du système de santé suisse (LAMal, LAA, AI)
  • Autonomie, organisation, flexibilité et esprit d'équipe
  • Discrétion et sens strict de la confidentialité

Ce que nous offrons

  • Un environnement de travail bienveillant, centré sur la qualité de la prise en charge des patient·e·s
  • Une intégration structurée avec formation aux outils et procédures du groupe
  • Des opportunités de développement au sein d'un groupe médical en croissance

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