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Open nowPosted 16 days ago

Servicetechniker 1st Level Support 100%

job-room.ch86,007 open roles

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Altstätten SG, SG, Switzerland
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Your applicationOpen nowServicetechniker 1st Level Support 100%job-room.ch · Altstätten SG, SG, Switzerland
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Share of postings closed within
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  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 16 days ago

The posting

--- base: meta-keywords: meta-viewport: width=device-width, title: Servicetechniker 1st Level Support (m/w) 100% ---

Servicetechniker 1st Level Support (m/w) 100% =============================================

Zünd ist weltweit führend in der Entwicklung digitaler Schneidsysteme. Als unabhängiges Familienunternehmen haben wir uns mit innovativen Produkten in zahlreichen Anwendungsgebieten starke Marktpositionen erarbeitet. Unsere Cutter werden rund um den Globus von namhaften Firmen aus der grafischen Industrie, der Verpackungs\-, Textil\- oder Lederbranche sowie von Verarbeitern von Composites eingesetzt. Zur Verstärkung unserer Service\&Support\-Abteilung suchen wir eine engagierte und kundenorientierte Persönlichkeit für den technischen 1st Level Support.

IHRE AUFGABEN

  • Selbständige Durchführung von Installationen, Wartungen und Fehlerdiagnosen bei unseren Schweizer Kunden vor Ort
  • Erste Anlaufstelle und technischer Support aus dem Home\-Office
  • Aufnahme von Störungen sowie strukturierte Dokumentation der Fälle im Ticketsystem
  • Gelegentliche Unterstützung am Hauptsitz in Altstätten und weltweite Einsätze zur Unterstützung von Niederlassungen
  • Mitarbeit bei der Pflege von Supportunterlagen, Wissensdatenbank und internen Anleitungen

UNSERE ANFORDERUNGEN

  • Abgeschlossene technische Ausbildung, idealerweise in den Bereichen Elektronik, Elektrotechnik, Mechatronik, Automation, Informatik oder einer vergleichbaren Fachrichtung
  • Gutes technisches Verständnis sowie Freude daran, Störungen systematisch einzugrenzen und kundenorientierte Lösungen zu finden
  • Affinität zu Software, Netzwerken und digitalen Prozessen
  • Strukturierte, zuverlässige und lösungsorientierte Arbeitsweise
  • Kommunikationsstärke, Geduld und Freude am direkten Austausch mit Kunden und internen Fachstellen
  • Sehr gute Deutsch\- und Französischkenntnisse sowie gute Englischkenntnisse in Wort und Schrift.
  • Bereitschaft zu regelmässiger Reisetätigkeit in der Schweiz bis 80%
  • Gültiger Führerausweis (Kategorie B)

Wir sind an einer langfristigen Zusammenarbeit interessiert und suchen nach neuen Perspektiven – für Sie und für uns. Freuen Sie sich auf eine Herausforderung in einem soliden, international tätigen Familienunternehmen mit modernen Arbeitsbedingungen. Finden Sie sich in der Stellenbeschreibung wieder? Wir freuen uns auf Ihre Bewerbung an Frau Banu Boduk

![Zünd Systemtechnik AG]( )

* Zünd Systemtechnik AG Industriestrasse 8 9450 Altstätten SG

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