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Open nowPosted 8 days ago

Spezialist technischer Innendienst

job-room.ch86,007 open roles

Where
Zürich, ZH, Switzerland
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Your applicationOpen nowSpezialist technischer Innendienstjob-room.ch · Zürich, ZH, Switzerland
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

  • Spannendes KMU in der technischen Industrie
  • Start: Sofort | Hybridmodell (60/40) | Attraktive Vergütung & Benefits

About Our Client ##

Spannendes KMU in der technischen Industrie

Job Description ##

  • Erste Ansprechperson für Kunden per Telefon und E-Mail bei Serviceanliegen und technischen Fragestellungen
  • Entgegennahme und Bearbeitung von Störungsmeldungen, Serviceanfragen, Reklamationen sowie Ersatzteilbestellungen
  • Koordination und Disposition der Servicetechniker in der Deutschschweiz zur Sicherstellung eines reibungslosen Kundendienstes
  • Unterstützung der Servicetechniker bei organisatorischen und technischen Fragestellungen
  • Erstellung und Nachverfolgung von Angeboten für Wartungs-, Service- und Reparaturarbeiten
  • Überwachung und Koordination logistischer Abläufe im Servicebereich
  • Pflege von Kunden-, Service- und Auftragsdaten im ERP-System
  • Enge Zusammenarbeit mit internen Abteilungen, um eine hohe Servicequalität und Kundenzufriedenheit sicherzustellen

The Successful Applicant ##

  • Mehrjährige Berufserfahrung in einer vergleichbaren Position im Innendienst, Kundendienst oder Service-Umfeld
  • Technische Grundausbildung mit kaufmännischer Weiterbildung oder kaufmännische Ausbildung mit ausgeprägtem technischem Verständnis
  • Freude am Kundenkontakt sowie ausgeprägte Dienstleistungs- und Lösungsorientierung
  • Organisationsgeschick und die Fähigkeit, auch in einem dynamischen Umfeld den Überblick zu behalten
  • Erfahrung im Umgang mit ERP-Systemen, idealerweise SAP
  • Sehr gute Kenntnisse in Schweizerdeutsch und Deutsch sowie fliessende Englischkenntnisse
  • Französischkenntnisse sind von Vorteil

What's on Offer ##

Interesse an dieser Stelle als nächster Karriereschritt? Falls ja, freue ich mich über Ihre Bewerbung.

Quote job ref

JN-092026-7100248

Job Function

Sales

Specialisation

Industry

Industry

Industrial / Manufacturing

Where

Zürich

Contract Type

Permanent

Job Reference

JN-092026-7100248

Job Nature

Home Office

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