Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 hours ago

Process Improvement Manager Ops

Jobgether4,044 open roles

Where
US
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProcess Improvement Manager OpsJobgether · US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobgether's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. Jobgether postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.6%14 days
  5. 33.8%30 days
This job: posted 8 hours ago

Jobgether median: 6 days open

The posting

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Process Improvement Manager Ops based in the United States.

We are seeking a results-driven Process Improvement Manager to lead strategic initiatives that enhance operational efficiency, streamline workflows, and improve business performance across multiple departments. In this role, you will analyze existing processes, identify opportunities for improvement, and implement data-driven solutions that deliver measurable results. You will collaborate with cross-functional teams and stakeholders to manage projects from initial planning through implementation and long-term adoption. By applying Lean Six Sigma principles, project management methodologies, and change management practices, you will help reduce waste, resolve operational challenges, and strengthen organizational effectiveness. This fully remote opportunity is ideal for an analytical and proactive professional who excels at leading projects, influencing stakeholders, and turning complex business challenges into practical solutions. You will also contribute to a culture of continuous improvement, innovation, and operational excellence within a technology-driven environment.

Accountabilities

  • Lead strategic, high-impact process improvement initiatives, including small to medium-sized projects and workstreams within larger programs, ensuring successful delivery within agreed timelines, scope, and quality standards.
  • Identify opportunities to improve operational efficiency, streamline workflows, resolve recurring issues, and reduce waste by applying Lean Six Sigma tools and continuous improvement methodologies.
  • Define project objectives, scope, deliverables, and success criteria in alignment with departmental priorities and broader organizational goals.
  • Develop, maintain, and monitor detailed project plans, tracking milestones, dependencies, resources, and progress from initial planning and pilot deployment through implementation, launch, and ongoing control.
  • Establish relevant performance metrics and key performance indicators (KPIs) to prioritize activities, measure progress, and evaluate the effectiveness of improvement initiatives.
  • Monitor project outcomes against established targets, ensuring timely delivery, quality results, and sustainable adoption of implemented process changes.
  • Organize and facilitate project meetings with cross-functional stakeholders, preparing agendas, presentation materials, progress updates, and follow-up actions.
  • Collaborate with stakeholders across departments and organizational levels to identify project risks, resolve obstacles, develop contingency plans, and maintain momentum.
  • Conduct process mapping and business process analysis to identify inefficiencies, uncover root causes, and recommend practical improvements.
  • Troubleshoot implementation challenges and support the development of new or enhanced processes using tools such as Quickbase, Microsoft Power Automate, and other relevant technologies.
  • Extract, analyze, and interpret data from internal systems to generate actionable insights, support prioritization, and strengthen business decision-making.
  • Develop and maintain performance reports, dashboards, and data-tracking tools for business units and related services, emphasizing critical success factors and measurable outcomes.
  • Facilitate virtual or in-person cross-functional workshops and events that encourage collaboration, innovation, problem-solving, and continuous improvement.
  • Train and support teams in process improvement methodologies, helping employees understand, adopt, and sustain new ways of working.
  • Undertake additional responsibilities as needed to support operational priorities and organizational objectives.
  • Bachelor's degree in Business, a STEM discipline, or a related field, or an equivalent combination of education and relevant professional experience.
  • At least five years of experience in project management, process improvement, or a combination of both.
  • A Process Improvement Green Belt certification is required within the first year of employment.
  • Two or more years of hands-on Lean Six Sigma process improvement experience is preferred.
  • A project management certification, such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM), is an advantage.
  • Familiarity with process improvement frameworks, including Lean Six Sigma, process mapping, root cause analysis, waste reduction, and continuous improvement practices.
  • Experience working in a customer service-oriented organization is preferred, particularly in environments focused on service quality and operational performance.
  • Experience in Human Capital Management (HCM), payroll, tax services, or related industries is an advantage.
  • Demonstrated ability to manage deadline-driven projects, coordinate multiple workstreams, and deliver results in a dynamic, cross-functional environment.
  • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Visio, with the ability to analyze data, prepare reports, and present findings effectively.
  • Strong organizational and time-management skills, with the ability to prioritize competing demands and manage multiple initiatives simultaneously.
  • Excellent communication, facilitation, and presentation skills, including the ability to explain complex concepts and influence stakeholders across different departments and seniority levels.
  • Proven leadership and collaboration skills, with the confidence to guide cross-functional teams and build alignment around improvement initiatives.
  • Strong technical aptitude and the ability to learn new technologies, internal systems, and business applications quickly.
  • Exceptional analytical, critical-thinking, and problem-solving abilities, including experience identifying root causes and resolving complex operational issues.
  • Demonstrated ability to anticipate project risks, develop mitigation strategies, and respond proactively to changing priorities.
  • Work arrangement: Fully remote within the United States, with availability during designated working hours five days per week. The remote arrangement and scheduling expectations may change according to business needs and individual performance.
  • Travel requirements: Willingness to travel up to 15% as required.
  • Physical requirements: Ability to sit and/or stand for up to eight hours per day and perform computer-based tasks requiring close visual attention, including reviewing documents, analyzing data, and working with digital systems.
  • Remote work flexibility: Fully remote position for candidates based in the United States, with no routine in-office requirement under the current arrangement.
  • Healthcare coverage: Medical, dental, and vision insurance options.
  • Retirement planning: 401(k) plan with employer matching contributions.
  • Financial protection: Life insurance and disability coverage.
  • Family and financial well-being: Additional benefits and perks designed to support employees, their families, and their financial needs.
  • Professional development: Opportunities to strengthen project management, Lean Six Sigma, data analysis, and process improvement expertise.
  • Certification development: Opportunity to obtain the required Process Improvement Green Belt certification within the first year.
  • Career growth: Work on strategic, cross-functional initiatives that build leadership capabilities and expand operational expertise.
  • Innovative work environment: Exposure to cloud-based HR and payroll technologies, workflow automation tools, and data-driven operational solutions.
  • Collaborative culture: Work with teams across multiple departments in an environment that values continuous improvement, innovation, and diverse perspectives.
  • Meaningful impact: Help improve business processes, reduce inefficiencies, and deliver measurable operational results.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Jobgether's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Jobgether's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Jobgether's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.