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Open nowPosted 3 hours ago

Virtual Client Support Receptionist

Jobgether4,076 open roles

Where
US
Work mode
Remote
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Your applicationOpen nowVirtual Client Support ReceptionistJobgether · US

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Jobgether postings stay open a median of 6 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 3 hours ago

Jobgether median: 6 days open

The posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Virtual Client Support Receptionist based in the United States.

This fully remote role is an opportunity to become the welcoming first point of contact for clients and callers. You will manage incoming and outgoing calls while ensuring every interaction is warm, clear, and professional. The position supports a busy professional team and requires excellent organization, active listening, and reliable follow-through. You will help coordinate appointments, gather initial client information, and connect callers with the right teams. The role combines client service, communication, scheduling, and administrative support in a fast-paced environment. You will work closely with a distributed team while using a range of communication, scheduling, and client-management platforms. This is a strong fit for someone seeking a stable, long-term remote career centered on exceptional client support.

Accountabilities

  • Serve as the primary point of contact for incoming callers, answering promptly and maintaining a warm, professional telephone presence.
  • Transfer calls to the appropriate team member or department and direct prospective clients to the intake team when appropriate.
  • Return calls and follow up with existing clients and referral sources in a timely and professional manner.
  • Gather relevant initial information from callers and ensure information is communicated accurately to the appropriate team.
  • Schedule appointments and maintain accurate calendar information using digital scheduling tools.
  • Manage multiple incoming calls during high-volume periods while remaining calm, organized, and attentive.
  • Use Lawmatics and PracticePanther to support client-related and call-related workflows.
  • Use RingCentral for telephone communications and Google email, Calendar, chat, and video tools for daily collaboration.
  • Use Microsoft Office and Fireflies as required for assigned responsibilities.
  • Maintain dependable attendance and remain consistently available throughout scheduled working hours.
  • Follow established procedures and contribute to a positive, reliable client experience through thoughtful communication and timely follow-up.
  • At least 1 year of experience in a client-facing position, such as customer service, reception, sales, or a related field.
  • Advanced or native-level English proficiency, both written and spoken, with clear, confident verbal communication.
  • Bilingual verbal communication skills.
  • A warm, friendly, empathetic, and professional telephone manner.
  • Strong active-listening skills and the ability to understand conversational context and adapt communication appropriately.
  • Demonstrated ability to manage multiple calls and competing priorities without becoming overwhelmed.
  • Strong scheduling, calendar coordination, information-gathering, and follow-up skills.
  • Excellent client-service orientation and professional call-handling and transfer abilities.
  • Reliable attendance, punctuality, and consistent availability during scheduled working hours.
  • Genuine interest in building a long-term career in receptionist and client-support work.
  • Comfortable working with digital communication and productivity platforms, including Google Workspace, Microsoft Office, RingCentral, and client-management systems.
  • Ability to remain composed, organized, and professional in both quiet and high-volume periods.
  • Monthly compensation ranging from $1,015 to $1,100 USD.
  • 100% remote, home-based work environment.
  • Full-time schedule, Monday through Friday, 9:00 AM–6:00 PM EST/EDT.
  • Paid time off.
  • Bonus opportunities.
  • Parental leave.
  • Professional development and training opportunities.
  • Dedicated team support.
  • Long-term career opportunities in a remote work environment.
  • Opportunity to work with teams and clients whose core values align with the role.
  • Primary systems include Lawmatics, PracticePanther, RingCentral, Google Workspace, Microsoft Office, and Fireflies.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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