The posting
POSITION OBJECTIVES
To support the Centre Manager and Management Office with Administrative duties.
DUTIES & RESPONSIBILITIES
· To maintain a record of incoming / outgoing mails and e-mail.
· To maintain Key Register at Management Office and FCC and record movement of keys.
· To set-up and maintain filing system in Management Office.
· To maintain and update the records of fixed assets and drawing schedules.
· To maintain an updated list of contact information of tenants, fire wardens, vendors, clients, and staff of Management Office etc.
· To administer request for registration/ deregistration of security access card, maintain and update the Security Card Access Register and operate the Security Access Control System.
· To administer request for season parking, maintain and update the Season Car Parking Register and operate the carpark management system.
· Manage carpark collection and liaise with finance team.
· To provide administrative support to Management Team such as calls, typing, filing, updating portal, App, organizing meetings and events, input relevant data needed for the production of reports etc.
· To keep track and maintain inventories necessary for the smooth functioning of the management office such as stamps, stationery, refreshments.
· To maintain the IT system in management office.
· To maintain, update and generate report from the OMS Online Portal including but not limited to input Customer’s Requests and Purchase Orders, and follow through on the necessary actions required.
· To maintain duty roster and leave records of site staff.
· To administer bookings of facilities such as meeting pods, EOT, etc.
· To participate and ensure that our services and activities are in compliance with the OMS procedure and standards.
Performance Indicators:
· Successful completion of scheduled activities.
· Achieve KPIs.
· Achieve target deliverables for business plans, monthly reports and budgets.
· Ensure that a high level of professionalism and customer service are always maintained.
· Ability to work under pressure and meet set timelines.
· Client and tenant’s customer satisfaction.
· Meet standards and audit requirements.
Knowledge/Experience:
· Tertiary qualification at least 3 years of experience.
· Relevant experience in working in property management industry.
· Independent with integrity, innovative, proactive, and resourceful.
· Good organization, problem solving and communication (verbal and written) skills.
· Ability to work under pressure.
· Good interpersonal skills with team player qualities to manage both internal and external stakeholders.
Attributes/Behaviours:
· Pro-active and achievement orientated.
· Flexible.
· Team player.
· Practical approach with a “can do” attitude.



