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Open nowPosted yesterday

Admin Officer

Guardian Group39 open roles

Where
Aruba
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Your applicationOpen nowAdmin OfficerGuardian Group · Aruba

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Guardian Group's own form.

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Guardian Group postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted yesterday

Guardian Group median: 13 days open

The posting

Job Description

Do you want to take on a new challenge but stay within this fast-growing organization and keep contributing in creating financial freedom for the world? We are looking for an:

Administrative Officer – General Insurance

As an Administrative Officer for the General Insurance Department at Guardian Group Fatum, you are responsible for executing various administrative activities. These include tasks related to policy and, as well as answering customer questions. You will follow departmental guidelines, procedures, and work instructions to ensure accurate data administration. Your role ensures that policies are available on time, internal and external questions are addressed, problems are resolved, and internal colleagues are optimally supported in their jobs.

What are you going to do?

  • Information: you will handle and answer standard internal and external customer questions (face-to-face, e-mail and/or telephone), in line with protocols.
  • Policy processing: you will process standard applications for, changes to, reinstatement of, and cancellation of insurance policies and verify the accuracy of insurance records.
  • Scanning, archiving and filing: you will scan and/or maintain/upload files and information in a way that allows ease of retrieval of information and files.
  • Monitoring: you will identify and rectify routine errors and anomalies in data and reports so that all data can be relied upon and monitor progress of assigned cases and takes actions if necessary.
  • Reports: you will prepare standard reports from information in the assigned administrations, according to stated schedules or upon request and in line with formats.
  • Correspondence and communication: you will process and monitor correspondence and handle customer requests and issues from internal and external stakeholders related to the assigned administration.
  • Dispatching: you will dispatch cases to internal colleagues, process status in administrative systems and provide colleagues with all relevant information.
  • Financial administration: you will validate and process premiums and policy mutations as a preparation for payments and/or validate in collaboration with other departments.

What do we expect from you?

  • Secondary vocational education;
  • At least 3 years of experience in a similar position;
  • Strong understanding of the insurance industry;
  • Good organizational and administrative skills;
  • High level of efficiency and accuracy;
  • Good computer skills, experience with relevant administrative software;
  • Excellent verbal and written communication skills in English, Dutch, Spanish and Papiamentu.

Are you the Administrative Officer we are looking for? Take the next step and apply by 26 November by clicking the ‘Apply Now’ button!

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