Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 39 hours ago

Technical Support Specialist

Kidde Global Solutions177 open roles

Where
Pero, Metropolitan City of Milan, Italy
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Support SpecialistKidde Global Solutions · Pero, Metropolitan City of Milan, Italy

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Kidde Global Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Kidde Global Solutions postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 39 hours ago

Kidde Global Solutions median: 20 days open

The posting

Location: Pero, ItalyContract: Temporary, 6 months, with the possibility of extensionWork model: On-site Candidates with a technical education and a strong interest in developing their skills are encouraged to apply. Recent graduates and junior candidates are welcome. Role As a Technical Support Specialist, you will provide pre-sales and post-sales technical support to customers, helping them troubleshoot technical issues and make the most of our products. Based in Pero, you will work closely with the Technical Manager for Italy and the wider team to develop your product knowledge and deliver effective technical assistance. This is a junior-friendly opportunity for candidates with a technical background who are interested in developing their skills in the fire and security industry. Key Responsibilities

Provide technical support to customers over the phone, helping them identify and resolve product-related issues.

Support customers with technical questions and basic troubleshooting during pre-sales and post-sales activities.

Test products and verify their functionality to ensure they perform as expected.

Assist with software configuration and technical problem-solving.

Develop and maintain knowledge of existing products and learn about new product solutions.

Support the preparation and translation of technical manuals and documentation.

Work closely with the internal team to share product knowledge and support ongoing technical activities.

Visit customer sites when required to provide technical assistance.

Requirements

High school diploma in Electronics or a related technical field, or equivalent technical education.

Fluency in Italian and basic knowledge of English.

Basic knowledge of MS Office and general IT tools.

Good communication and problem-solving skills, with a customer-oriented approach.

Ability to work effectively as part of a team.

Flexibility and willingness to learn new products and technical solutions.

Experience in technical support, particularly providing telephone or on-site assistance, is an advantage.

Knowledge of the fire and security industry, including fire detection, intrusion systems or video surveillance, is an advantage.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Kidde Global Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Kidde Global Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Kidde Global Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.