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Open nowFirst seen 26 hours ago

XTN-881A829 | CUSTOMER SERVICE REPRESENTATIVE

KMC Solutions Inc1,610 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowXTN-881A829 | CUSTOMER SERVICE REPRESENTATIVEKMC Solutions Inc · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on KMC Solutions Inc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. KMC Solutions Inc postings stay open a median of 5 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: first seen 26 hours ago

KMC Solutions Inc median: 5 days open

The posting

We are looking for a Customer Service Specialist with strong written and verbal communication skills and experience handling high volumes of customer interactions through non-voice channels. The ideal candidate is detail-oriented, adaptable, and capable of multitasking while maintaining high-quality customer service.

• Health Insurance/HMO • Enjoy unlimited MadMax Coffee • Diverse learning & growth opportunities • Accessible Cloud HR platform (Sprout) • Above standard leaves

  • Handle customer inquiries and concerns through phone, email, chat, and other communication channels.
  • Provide accurate information about products, services, policies, and procedures.
  • Resolve customer issues professionally and escalate complex concerns when necessary.
  • Maintain accurate records of customer interactions and update relevant systems.
  • Ensure timely responses and follow-ups to customer requests.
  • Meet established performance targets related to customer satisfaction, productivity, and service quality.
  • Maintain professionalism and a positive customer experience in every interaction.
  • Experience in Customer Service roles using textual channels (e.g. email, messaging, webchat etc.) non-voice
  • Impeccable written communication skills
  • Strong verbal communication skills
  • Ability to multi-task and time manage
  • Experience responding to high volumes of interactions with a high degree of quality
  • US based golf industry
  • Zendesk
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  1. A CV for this posting

    Written against KMC Solutions Inc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on KMC Solutions Inc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    KMC Solutions Inc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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