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Open nowPosted 257 days ago

在研项目-用户与社区经理

kurogame/index393 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now在研项目-用户与社区经理kurogame/index · Guangzhou, Guangdong, Chinese Mainland
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. kurogame/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 257 days ago

kurogame/index median: 1 days open

The posting

1. 社区策略与运营:负责游戏用户社区的整体规划、搭建与运营,包括但不限于微博、小红书、B站、Discord、Facebook等国内外主流社交媒体平台。制定并执行社区运营策略,提升用户活跃度、满意度和归属感。 2. 用户关系管理:建立健全高效用户反馈机制,及时收集、整理并分析用户意见与建议,协同产品、研发团队进行问题解决与体验优化。负责KOL/KOC的挖掘、维护与合作,构建用户服务体系。 3. 内容策划与活动组织:根据游戏版本计划和用户需求,策划并组织线上线下社区活动,包括不限于同人创作、攻略组合作、直播活动、用户招待会等,激发用户参与热情,响应用户需求、营造积极健康的社区氛围。 4. 舆情监控与危机公关:密切关注社区舆情动态,建立高速响应机制,针对用户反馈提出有效的解决方案。

1. 经验:本科及以上学历。5年以上游戏行业用户运营或社区管理经验,其中至少3年内容向/二次元游戏社区运营经验,对二次元用户有深入理解者优先。 2. 专业技能:熟悉国内外主流社交媒体平台的运营规则和用户需求。具备优秀的文案撰写、活动策划和执行能力。具备较好的数据分析能力,能通过数据评估社区运营效果。 3. 沟通能力:具备较强的同理心、沟通协调能力和人际交往能力,能够与不同类型的用户建立良好关系。具备较强的危机公关意识和处理能力,维护品牌形象。具备多语言能力者优先(如英语、日语、韩语等)。 4. 行业洞察:热爱内容向/二次元游戏,对玩家的心理、需求和偏好有深刻洞察,能够精准把握社区用户的情绪和痛点。

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