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Open nowPosted 33 days ago

客服中台-英语客服（外编）

kurogame/index393 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now客服中台-英语客服（外编）kurogame/index · Guangzhou, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on kurogame/index's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. kurogame/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 33 days ago

kurogame/index median: 1 days open

The posting

1、实时承接海外玩家咨询，英文回复玩家消息，处理海外邮件、工单，按规范完成工单记录、跟进与闭环。2、沉淀海外&国内玩家问题，汇总高频问题，同步相关团队。 3、配合值班组轮值，保障海外玩家服务时段响应。 4、持续学习项目产品知识，持续熟悉游戏机制，为后续新项目上线做储备，上线后承担该项目核心客服工作。 5、完成上级安排的客服相关其他工作。

1、本科及以上学历，1年以上海外游戏客服经验，英语流利，读写听说扎实；TEM-8 优先。 2、熟悉游戏玩家沟通习惯，文字表达得体，情绪稳定，具备问题拆解与冲突处理能力。 3、能接受轮班 / 值班机制，具备良好工单整理、文档记录能力。 4、拥有社媒平台使用经验，熟悉B站、贴吧、推特、Discord等全球社区平台，了解海内外玩家社区沟通氛围。 5、热爱游戏，学习能力强，愿意作为储备人员跟随新项目成长。

班次1：8:00-17:00 班次2：9:30-18:30 班次3：14:00-22:30 福利待遇：入职购买六险一金，试用期薪资不打折，提供餐补，每周休2天。

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on kurogame/index's form

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  4. Every reply, sorted

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  5. Reply with AI

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