Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 32 hours ago

Case Coordinator

LatamRecruit10 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCase CoordinatorLatamRecruit · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on LatamRecruit's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 32 hours ago

The posting

Job Description: Case Coordinator (Surrogacy Program)

Location: Fully Remote Region Preference: South America Gender Preference: Female candidate preferred Employment Type: Full-time

Role Overview

We are seeking a highly compassionate, organized, and client-focused Case Coordinator to support surrogates throughout their full surrogacy journey. This is a fully remote position responsible for coordinating care, communication, and case management across multiple stakeholders, ensuring a seamless, supportive, and well-structured experience for all parties involved.

The ideal candidate will bring strong interpersonal skills, healthcare exposure (preferably OB-GYN or medical background), excellent English communication, and the ability to manage complex workflows in a sensitive, client-centric environment.

Key Requirements

Core Qualifications

  • Strong English fluency (spoken and written) – video pre-screen required
  • Based in South America
  • Background in medical, healthcare, or OB-GYN strongly preferred
  • Bachelors degree in a healthcare-related field preferred
  • Basic understanding of: OB-GYN care Medical insurance Healthcare systems Third-party coordination in healthcare settings

Professional Skills

  • Highly organized and detail-oriented
  • Strong multitasking and prioritization abilities
  • Excellent interpersonal and communication skills
  • Strong customer service orientation and empathy
  • Client-centric mindset with a passion for care coordination
  • Comfortable working with CRM systems
  • Proficient in Microsoft Office tools (Email, Excel, Word, PowerPoint)
  • Ability to represent the company professionally and positively
  • Proactive problem-solver with strong ownership mindset

Key Responsibilities

Case & Client Management

  • Understand the surrogacy process and guide surrogates through every stage of the journey
  • Build strong relationships and create a supportive, client-centric experience for surrogates
  • Serve as the primary liaison between: Intended parents Surrogates Fertility clinics Attorneys Mental health professionals

Process Coordination

  • Guide clients through all stages of the surrogacy lifecycle: Screening Matching Legal processes Medical processes Pregnancy journey Delivery
  • Schedule medical and related appointments
  • Follow up on results and request medical records
  • Coordinate documentation across stakeholders

Case Operations

  • Maintain accurate and up-to-date: Case files Documentation Timelines Milestones
  • Monitor case progress and ensure no steps are missed
  • Track and manage daily activities using the CRM system
  • Ensure task completion and workflow continuity

Ownership & Performance

  • Demonstrate strong attention to detail and quality of execution
  • Take initiative to solve issues in a timely and professional manner
  • Proactively identify risks and delays in case progression
  • Perform other duties as assigned

Ideal Candidate Profile

  • Empathetic, calm, and emotionally intelligent
  • Passionate about supporting families and surrogates
  • Comfortable working in emotionally sensitive healthcare environments
  • Highly reliable, accountable, and process-driven
  • Strong coordination and relationship-building capability

What We Offer

  • Fully remote work environment
  • Purpose-driven, impact-focused role
  • Opportunity to work in a highly meaningful healthcare domain
  • Collaborative and mission-aligned team culture

This role is ideal for candidates who combine healthcare knowledge with strong coordination skills and a genuine passion for client care and service excellence.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against LatamRecruit's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on LatamRecruit's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    LatamRecruit's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.