The posting
Who We Are LeadsOnline is a powerful digital platform that helps law enforcement investigators and analysts advance criminal cases through the most current data on people and property across the U.S. and helps businesses reduce the hassles of reporting. Law enforcement agencies of every size and mandate use LeadsOnline to find suspects, stolen items, and patterns of individual and organized criminal activity. We are building the future of criminal investigations, helping our clients protect communities and solve crimes. About the Role We are hiring a Revenue Operations Analyst to support our Intel business, the investigative software platform used by law enforcement agencies across the country. You will sit at the center of every Intel deal, from the moment a sales rep begins building a quote to the moment it books. You will approve the pricing and terms on those deals, own the approval process they move through, keep our Salesforce pipeline accurate enough for leadership to make decisions from it, and use technology to make the process faster for the team you support. This is a hands-on role with real impact. You will be the first call for Intel reps, the coordination point for Legal, Accounting, and Finance on deal structure, and the person leadership turns to for a clear answer on any deal in the pipeline. You will report to the Manager of Revenue Operations and work closely with them on pricing strategy and complex deal structures. We are adding this position to expand what Revenue Operations can do for the business, with room to grow your scope and ownership as the Intel business grows. What You Will DoDeal Desk and Deal Support
Support the deal approval process, keeping the queue moving and tracking where each deal stands, what is blocking it, and when it is likely to close. Review pricing and discounts on quotes, order forms, and amendments against our pricing framework, approving within established guidelines and keeping every Intel deal accurate and consistent. Coordinate with Legal, Accounting, and Finance so deal terms are sound, compliant, and structured to bill and recognize revenue correctly. Serve as the first point of contact for Intel sales reps on pricing, structure, and process questions. Support large RFP and RFQ responses alongside Revenue Operations leadership.
Pipeline and Data Integrity
Help maintain an accurate Intel pipeline so that sales leadership, Finance, and the executive team can rely on what they see. Uphold Revenue Operations standards for opportunity data quality through regular reviews and checks. Work directly with sales reps to clear exceptions and keep them from recurring. Track deals from booking through handoff to invoicing so the business has clear visibility into where revenue stands.
Systems, Automation, and Process
Help improve the workflows and connected tools that the Intel sales process runs on. Apply AI tooling to automate deal review, surface data issues early, and get reps answers faster. Contribute to the programs Revenue Operations runs for the business, including contract execution, renewal tracking, quote templates and configuration, and territory, quota, and rep onboarding. Help document the quoting and approval process and keep that documentation current as the team and the business grow. Identify friction in how deals get built and approved, and bring forward practical solutions. Turn patterns you see across deals into recommendations on pricing, process, and enablement.
What Success Looks Like in Your First Year
Intel deals move from request to approval in a predictable and measurably shorter window. The approval queue runs cleanly, and reps know exactly where a deal stands at any point. Leadership trusts the Intel pipeline without needing to verify it first. At least one manual step in the deal desk process runs automatically because you built it that way. Intel reps come to you first, and come back.
What You Will Bring
One to three years of experience in revenue operations, sales operations, deal desk, business systems, or a comparable analytical role. Hands-on CRM experience (preferably Salesforce). Sharp attention to detail in work where an error carries financial consequence. Comfort with AI tools and genuine interest in using them to improve how work gets done. Clear and direct communication with sales reps, internal partners, and senior leadership. The ability to hold people to a standard through influence and strong relationships. Bachelor’s degree or equivalent practical experience.
Nice to Have
Experience with CPQ or another quoting system. Background in SaaS, subscription revenue, or renewals. Familiarity with public sector or law enforcement procurement.
What You Can Expect From Us BenefitsAs part of our comprehensive benefits package, LeadsOnline provides the following to eligible employees:
Employee paid Medical, Dental, and Vision Generous paid vacation 401k with company matching HSA with employer contributions FSA Supplemental coverage such as accident, critical illness, hospitalization, life Short-Term and Long-Term Disability Parental Leave
Why Join LeadsOnline? Be part of a team where your work truly matters. Help law enforcement agencies serve their communities better while thriving in a supportive, mission-driven culture that values Service, Energy, Ownership, and People.
What You Can Expect From Us: We serve with Energy, diligence, and persistence. We deeply believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. Guided by Ownership, we continually push to make our products better and to make each other better.
At LeadsOnline, we take our work seriously but not ourselves. You’ll find joy, camaraderie, and fun in everything we do. That’s Service, Energy, Ownership, and People in action.
LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.
LeadsOnline maintains a drug-free workplace. The unlawful use, possession, or distribution of controlled substances or marijuana is strictly prohibited and will result in disciplinary action, up to and including termination.
