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Open nowPosted 42 hours ago

Spécialiste en configuration / Coordonnateur de l'amélioration continue / Configuration Specialist

LeadsOnline11 open roles

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Saint-Laurent, Montreal, QC, Canada
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Your applicationOpen nowSpécialiste en configuration / Coordonnateur de l'amélioration continue / Configuration SpecialistLeadsOnline · Saint-Laurent, Montreal, QC, Canada
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  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 42 hours ago

LeadsOnline median: 24 days open

The posting

Sous la supervision du gestionnaire de l'excellence opérationnelle, de l'amélioration continue et de la qualité, le Spécialiste en configuration / Coordonnateur de l'amélioration continue occupe un poste à double mandat. La personne titulaire est responsable de créer et de maintenir les éléments configurables matériels (pièces et nomenclatures), en collaboration avec les partenaires lors des changements d'ingénierie, afin d'assurer l'intégrité du système FT dans le temps, tout en assistant le gestionnaire dans la coordination et le suivi des divers projets d'amélioration continue selon les priorités et la disponibilité des équipes. Ce rôle contribue également directement au renforcement du système de gestion de la qualité (SGQ) de LeadsOnline, notamment par la participation aux audits internes, la coordination des actions correctives et préventives (CAPA), l'analyse des causes profondes et la gestion des dérogations (waivers). Principales responsabilités Rôle de configuration :

Créer et maintenir toutes les pièces et nomenclatures (BOM) — éléments matériels — dans un environnement ISO 9001. Maintenir toute la documentation liée aux pièces et au processus de normalisation. Collaborer avec les équipes d'ingénierie, de méthodologie et de validation pour gérer le processus des demandes de changement d'ingénierie (EC) pour tous les produits sous la responsabilité du spécialiste en configuration, incluant la nomenclature, les dessins et la documentation connexe telle que les spécifications, les plans et les rapports. Maintenir la base de données documentaire des pièces/assemblages (SharePoint) pour la documentation d'ingénierie et la nomenclature des produits matériels. Mettre à jour les billets JIRA pour les EC, les demandes de pièces ou les BoM. Co-animer la réunion hebdomadaire de gestion des changements en assurant le suivi des activités quotidiennes des demandes de changement d'ingénierie. Déterminer toutes les actions requises pour mettre en œuvre le changement. Coordonner toutes les approbations de changement. Former et soutenir toutes les personnes travaillant au sein de l'équipe de gestion de la configuration. Mettre à profit son expertise avec les autres équipes pour la gestion des numéros de pièces et l'interprétation de la Forme, l'Ajustement et la Fonction (FFF), ainsi que les besoins de suivi connexes.

Rôle d'amélioration continue :

Assurer le suivi de l'avancement des diverses activités d'amélioration. Participer à la priorisation des événements d'amélioration. Participer à la coordination de l'attribution des projets aux facilitateurs. Assurer la coordination avec les facilitateurs pour le suivi des jalons et des indicateurs de projet. Rendre compte de l'état des indicateurs d'amélioration continue.

Rôle lié au système de gestion de la qualité (SGQ) :

Agir à titre d'auditeur interne pour le système de gestion de la qualité (SGQ) ISO 9001 de LeadsOnline, en menant les audits internes planifiés dans les différents départements et en documentant les constats. Coordonner les actions correctives et préventives (CAPA), en assurant le suivi des actions depuis leur identification jusqu'à l'analyse des causes profondes, la mise en œuvre et la vérification de leur efficacité. Coordonner les activités d'analyse des causes profondes pour les problèmes de qualité et les non-conformités — planification, suivi et relance auprès des équipes transversales — sans diriger l'analyse technique elle-même. Créer et coordonner les dérogations (waivers) pour les matériaux, pièces ou processus non conformes, en assurant les approbations et la documentation appropriées.

Exigences du candidat idéal

Diplôme d'études collégiales en techniques de la documentation et des bibliothèques. 5 à 8 ans de connaissances et d'expérience en gestion de la configuration. Connaissances pratiques et expérience en gestion des données, en ingénierie des matériaux et en gestion des changements, dans un environnement de production et de R et D. Maîtrise d'un système ERP (Great Plains de préférence). Connaissance de la norme ISO 9000 et des normes de gestion des changements. Excellente connaissance des outils de gestion documentaire (SharePoint/Confluence de préférence). Connaissance pratique de la méthodologie d'amélioration continue. Expérience de travail avec JIRA. Connaissance ou expérience en audit interne, en processus CAPA et en méthodologies d'analyse des causes profondes (un atout).

Configuration Specialist / Continuous Improvement Coordinator

Under the supervision of the Manager, Operational Excellence, Continuous Improvement and Quality, the Configuration Specialist / Continuous Improvement Coordinator holds a dual-mandate position. The incumbent is responsible for creating and maintaining configurable material items (parts and Bills of Materials), in collaboration with partners on engineering changes, so that the FT system maintains its integrity over time, while also assisting the manager in coordinating and tracking various improvement projects according to priority levels and team availability. This role also contributes directly to strengthening LeadsOnline's Quality Management System (QMS), notably through participation in internal audits, coordination of Corrective and Preventive Actions (CAPA), root cause analysis, and waiver management. Key Responsibilities Configuration role:

Create and maintain all parts and Bills of Materials (BOM) material items in an ISO 9001 environment. Maintain all documentation for parts and the standardization process. Partner with the engineering, methodology and validation teams to manage the process of the Engineering Change Order (EC) for all products under the configuration specialist's control, including nomenclature, drawings, and related documentation such as specifications, plans and reports. Maintain the part/assembly document database (SharePoint) for engineering documentation and nomenclature for material products. Update JIRA tickets for EC, part requests or BOM tickets. Co-lead the change management weekly meeting by following the daily activities of engineering change requests. Identify all required actions to implement the change. Coordinate all change approvals. Train and support all those working in the configuration management team. Leverage expertise together with other teams for the management of part numbers and the interpretation of Form, Fit, Function (FFF), and related tracking needs.

Continuous Improvement role:

Track progress of various improvement activities. Assist in the prioritization of improvement events. Assist coordinating assignments of projects to facilitators. Coordinate with facilitators for updates on project milestones and metrics. Report status of continuous improvement metrics.

Quality Management System (QMS) role:

Act as an internal auditor for LeadsOnline's ISO 9001 Quality Management System, conducting scheduled internal audits across departments and documenting findings. Coordinate Corrective and Preventive Actions (CAPA), tracking actions from identification through root cause analysis, implementation, and verification of effectiveness. Coordinate root cause analysis activities for quality issues and non-conformances — scheduling, tracking, and following up with cross-functional teams — without leading the technical analysis itself. Create and coordinate waivers (deviation requests) for non-conforming material, parts, or processes, ensuring appropriate approvals and documentation.

Ideal Candidate Requirements

College degree in Information & Library Technologies. 5 to 8 years of knowledge and experience in configuration management. Practical knowledge and experience in data management, material engineering and change management, in a production and R&D environment. Proficient with working in an ERP system (preference Great Plains). Knowledge of ISO 9000 and change management standards. Excellent knowledge of Document Management Tools (preferably SharePoint/Confluence). Practical knowledge in Continuous Improvement methodology. Experience working with JIRA. Knowledge of, or experience with, internal auditing, CAPA processes, and root cause analysis methodologies (an asset).

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