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Open nowPosted 45 days ago

【外援】接待专家/专员

li/referral788 open roles

Where
Qingdao, Shandong, Chinese Mainland
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Your applicationOpen now【外援】接待专家/专员li/referral · Qingdao, Shandong, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on li/referral's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. li/referral postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 45 days ago

li/referral median: 1 days open

The posting

角色定位:门店用户接待顾问,接待到店用户完成服务闭环,对维修效率和用户满意度负责 1.用户预约准备:负责用户到店前的邀约及预约确认,完成对应零件的订购协调; 2.用户到店接待:负责用户到店后的接待,针对车辆故障提出有效解决方案、给出初步保修判定,完成工单开具,根据门店派单规则完成维修专家匹配; 3.工单结算与车辆交付:跟进车辆维修进展,完成工单结算与车辆交付,确保到店用户服务闭环; 4.用户投诉处理:及时处理多渠道的用户投诉,识别潜在舆情风险并参与奥情闭环处理。

1.大专及以上学历,5年以上汽车售后工作经验,有1年以上服务顾问经验; 2.熟悉车辆维修流程,具备一定车辆诊断与维修常识或直接维修经验者优先 3.以用户为导向,用户至上的服务理念,具备良好的客户投诉处理经验和能力; 4.持有C1及以上驾照,能熟练使用办公软件; 5.主动积极,有较强的沟通表达能力、团队协作能力。

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on li/referral's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    li/referral's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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