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Open nowPosted 283 days ago

海外售后技术支持

li/referral788 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now海外售后技术支持li/referral · Beijing, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on li/referral's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. li/referral postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 283 days ago

li/referral median: 1 days open

The posting

1.负责区域售后技术支持体系的0-1搭建与运营；搭建并持续优化海外技术支持流程、响应机制与分级支持体系（L1/L2/L3）；明确总部与区域、本地经销商/服务商之间的技术支持边界与协作模式。 2.承担海外复杂/疑难技术问题的技术牵头与闭环管理，牵头处理区域内重大、疑难、批量性技术问题；协同研发、质量、供应链等总部团队推动问题分析、根因定位与解决方案落地；输出标准化技术解决方案，反哺技术公告、维修方案及培训内容。 3.推动产品在海外市场的可维修性与适应性持续改进，从海外真实使用场景出发，识别与国内差异化的维修性、可靠性问题；将海外问题系统性反馈至研发侧，推动设计、软件及服务策略优化。 4.建设并赋能海外服务网络的技术能力，设计并实施海外技术培训体系（线上+线下），提升经销商/服务商技术能力；指导区域技术工程师和本地技术骨干成长，形成可复制的人才梯队。 5.支持海外市场规模化发展，在新市场进入阶段，参与服务能力评估、技术标准制定及首批技术支持策略规划；为海外业务快速扩张提供稳定、可持续的技术支持能力。

1. 本科及以上学历，车辆工程、机械、机电一体化、自动化等理工类相关专业； 2. 5年以上汽车售后/技术支持相关经验，有新能源/智能电动车经验优先； 3. 熟悉整车结构及核心系统（三电系统、智能驾驶、车身电子等）； 4. 熟悉海外售后业务模式，具备海外市场或跨区域支持经验； 5. 具备良好的跨文化沟通能力，英语可作为工作语言（其他小语种为加分项）； 6. 逻辑清晰，抗压能力强，能够适应快节奏、0-1搭建型工作环境。

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    The review screen in CV Rocket: how each CV was read, round by round.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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