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Open nowPosted 33 days ago

线上技术支持工程师

li/referral788 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now线上技术支持工程师li/referral · Beijing, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on li/referral's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. li/referral postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 33 days ago

li/referral median: 1 days open

The posting

职位描述 1.负责快速响应、处理客服400创建的技术支持工单 2.负责整理已知问题清单并传递至客服400团队 3.负责协助客服400团队提升客服人员工单处理能力 4.负责远程维修业务的落地执行,拦截不必要进店 5.负责识别、整理重点/批量线上问题,并反馈至后端

职位要求 1.车辆工程、汽车维修相关专业大专及以上学历 2.3年以上新能源汽车维修相关经验,1年以上辅助驾驶及智能空间诊断相关工作经历 3.熟练使用诊断工具、具备CAN数据信号分析能力 4.具备技术钻研精神,逻辑清晰,工作严谨 5.具备良好的学习能力、沟通能力及团队合作精神 6.具备对客能力,有客诉处理经验

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