The posting
Are you a designer who dreams in pixels and wakes up with code coursing through your veins? Do you walk past a bad billboard and find yourself redesigning not just the billboard, but the streetscape around it - because half the problem is the context, not the artifact itself? Then join the creative force at Lime Technologies in Lund, Sweden. We’re growing, and we’ve just figured out we’re actually looking for you. We’re hiring a senior designer to help shape what a CRM looks like when AI is at the core of it
About Lime CRM
Lime CRM is Lime’s core product: an industry-tailored CRM that connects sales, marketing, and customer service across the full customer journey. Unlike most CRMs on the market, it’s built around how specific industries actually work, not the other way around
Today, Lime CRM has fully transitioned from a desktop application to a modern web app built on current technologies. Being such a flexible product with deep customer heritage comes with design complexity and legacy patterns, which are real and rewarding challenges for a designer to work through.
AI is becoming a core part of the product, with agent flows, AI-driven customer insights, AI-powered live chat, and more. The role you’re applying for is central to how that AI layer actually feels to use.
About the team
Our product design team in Lime CRM consists of three people: a product design lead, a senior designer, and a junior. There are other designers elsewhere in Lime, working on various products and in our Marketing team. However, design as a connected function across the company isn’t fully built yet, and this role helps change that.
We’re looking for someone who sees opportunities, brings people together around them, and drives initiatives from idea to impact. Maybe you’ve helped build a design team, introduced new ways of working, or raised the influence of design within your organization. Whatever the title was, you've been one of the people shaping how design works, not just what gets designed.
This role offers a unique opportunity to help shape the future of design at Lime while contributing to the growth of the team. With ownership and impact, you'll influence how Lime CRM evolves, from the user experience and design systems to the next generation of AI-powered product experiences.
Key Responsibilities
- Design AI-native CRM experiences, including agent flows, conversational UI, and AI-assisted actions.
- Build and evolve our design system and component libraries, enabling engineering teams to ship faster and more consistently.
- Partner with engineering teams across Lime, providing design guidance and hands-on support for new features, add-ons, and plugins.
- Be a steward of Lime’s design language: protect it, promote it across the organization, and especially across the apps built on top of Lime CRM.
- Create exceptional experiences for both end-users and admins.
- Ship code, not just specs. Take your designs into HTML/CSS and lightweight JS/TS so engineers can extend them
- Identify product, user, and organizational opportunities where design can make a meaningful difference, then drive them from idea to shipped outcome.
- Build support for design across the company by helping teams and stakeholders understand not just what should be built, but why it matters.
What you bring
- Strong opinions on UX craft, loosely held when the data says otherwise.
- Strong taste in visual design. You can tell the difference between polished and rushed, and you care enough to close that gap.
- “Ship it, then improve it” pragmatism, paired with the discipline to validate what gets shipped.
- Genuine curiosity about users and how they actually work, not just how we wish they would.
- Systems thinking: you can hold the whole product in your head while still caring about the pixels.
- You don’t need every problem defined for you. You’re comfortable finding the problem, defining it, and solving it.
- You've helped people see the value of design, not by talking about it, but by demonstrating it.
Skills & Requirements
- 10+ years in product/UX/UI design.
- Shipped products you can point to: live web apps, real users. Concepts and case studies don’t count on their own.
- Senior-level UI craft. Your work raises the bar for the team.
- Hands-on front-end: fluent in HTML and CSS, comfortable in JavaScript/TypeScript, can build interactive prototypes that engineers can pick up and extend.
- AI tool fluency: daily use of AI design tools (Figma AI, Claude / Claude Code, or equivalent) with examples of how they’ve changed how you work.
- Strong communication skills and the ability to build alignment across product, engineering, and teams.
- You’ve been one of the people shaping how design happens, not just what gets designed
- Bonus: experience designing AI product experiences, including agents, copilots, MCP-style flows, and conversational interfaces.
What we offer
- Real impact. Your design decisions will directly influence the experience for thousands of users across the Lime CRM.
- A team you’re helping to build. You’ll have influence over how design operates here, not just what gets shipped.
- Diverse work. From AI-native flows to long-standing CRM patterns, you won’t run out of meaningful problems.
- Competitive package. Salary, health insurance, team activities, office breakfasts, good coffee, and the everyday things that make work feel decent.
- A friendly culture. We appreciate good design and a healthy dose of humour.
As Lime is a very culture driven company, we're always looking for a personal fit, that wants to be a part of a growing company with a bunch of amazing people!
Ready to apply?
Send us your portfolio, a short note on how you currently use AI in your design work, and a couple of links to shipped products you’re proud of.
The process
This is an ongoing process, meaning we will run the recruitment process until we find the right person. In the first step, we screen your CV and portfolio. This is followed by an interview, including a portfolio presentation, a practical case, and a reference check. Our process always ends with a final interview with our CEO. We look forward to receiving your application!
