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Open nowPosted 20 days agoWe saw it 56 min after it went up

Receptionniste - H/F

Louvre Hotels Group188 open roles

Where
Joué-lès-Tours, Centre-Val de Loire, France
Work mode
On site
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Your applicationOpen nowReceptionniste - H/FLouvre Hotels Group · Joué-lès-Tours, Centre-Val de Loire, France
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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Louvre Hotels Group postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 20 days ago

Louvre Hotels Group median: 13 days open

The posting

Description de l'entreprise

Rejoignez Golden Tulip et réinventez l’hôtellerie avec audace !

À travers vous, nos clients vivront bien plus qu’un simple séjour : une aventure surprenante et raffinée.

Votre mission ?

- Apporter une touche d’humour subtil et un sens du détail qui surprend.

- Être un guide attentif, prêt à inspirer aussi bien les voyageurs d’affaires que les voyageurs d’affaires.

- Oser surprendre, en transformant chaque interaction en un moment unique.

Golden Tulip est la marque haut de gamme la plus internationale de Louvre Hotels Group, entreprise majeure dans le secteur de l'hôtellerie mondiale, avec une présence dans plus de 30 pays.

Description du poste

En tant que réceptionniste, vous veillez à ce que le séjour de nos clients se déroule sans fausse note. Si vous l’acceptez, vos missions principales seront les suivantes :

Réception :

  • Accueillir et renseigner les clients sur les modalités de séjour et les services proposés selon les standards de la marque.
  • Traiter les appels téléphoniques et assurer la gestion administrative de la réception.
  • Saisir et contrôler les opérations relatives au séjour des clients : facturation, encaissement, check-in/check-out.
  • Contrôler et clôturer la caisse en fin de service.

Commercialisation et relation client :

  • Contribuer à la satisfaction client et participer à la commercialisation des différents services de l'établissement en appliquant la stratégie tarifaire.
  • Gérer les conflits clients en alertant sa direction en cas de situation complexe.

Qualifications

Chez nous, c'est d’abord votre personnalité qui importe. Si cette description vous ressemble, venez nous rejoindre sans hésiter !

  • Sens de l'accueil et du service client
  • Aisance dans la communication orale et écrite
  • Capacité d’adaptation, d’organisation et de rigueur
  • Aisance en anglais et avec les outils informatiques

Informations supplémentaires

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