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Open nowPosted 7 days ago

Receptionniste - H/F/X CDI 39H

Louvre Hotels Group188 open roles

Where
Saint-Priest, Auvergne-Rhône-Alpes, France
Work mode
On site
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Your applicationOpen nowReceptionniste - H/F/X CDI 39HLouvre Hotels Group · Saint-Priest, Auvergne-Rhône-Alpes, France
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Louvre Hotels Group postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 7 days ago

Louvre Hotels Group median: 13 days open

The posting

Description de l'entreprise

Passionné par le voyage & les aventures, l'expérience Kyriad n'attend que vous !

Chez Kyriad, nous formons une équipe de passionnés, toujours prêts à faire vivre à nos voyageurs une expérience unique et mémorable. Nous sortons des sentiers battus, ajoutant à chaque séjour une touche de surprise et un charme non conventionnel. Marque de Louvre Hotels Group, entreprise majeure du secteur de l'hôtellerie mondiale, Kyriad est présent en France mais aussi à l'étranger avec plus de 570 hôtels.

Description du poste

En tant que réceptionniste H/F/X EN CDI 39H, vous veillez à ce que le séjour de nos clients se déroule sans fausse note. Si vous l’acceptez, vos missions principales seront les suivantes :

Réception :

  • Accueillir et renseigner les clients sur les modalités de séjour et les services proposés selon les standards de la marque.
  • Traiter les appels téléphoniques et assurer la gestion administrative de la réception.
  • Saisir et contrôler les opérations relatives au séjour des clients : facturation, encaissement, check-in/check-out.
  • Contrôler et clôturer la caisse en fin de service.

Commercialisation et relation client :

  • Contribuer à la satisfaction client et participer à la commercialisation des différents services de l'établissement en appliquant la stratégie tarifaire.
  • Gérer les conflits clients en alertant sa direction en cas de situation complexe.

Qualifications

Chez nous, c'est d’abord votre personnalité qui importe. Si cette description vous ressemble, venez nous rejoindre sans hésiter !

  • Sens de l'accueil et du service client
  • Aisance dans la communication orale et écrite
  • Capacité d’adaptation, d’organisation et de rigueur
  • Aisance en anglais et avec les outils informatiques

Informations supplémentaires

  • CDI A TEMPS PLEIN 39H
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