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Open nowPosted 1613 days ago

Kundesupporter Aalborg

lundhr213 open roles

Where
Aalborg, Denmark
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Your applicationOpen nowKundesupporter Aalborglundhr · Aalborg, Denmark

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on lundhr's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 1613 days ago

The posting

Rådgivning – Teknisk problemløsning – IT-forståelse

STILLINGEN Vi lægger stor vægt på at give vores kunder et hurtigt svar og sikre en tilfreds kunde. Din hovedopgave bliver derfor at rådgive kunderne telefonisk, på mail og på Facebook, og få besvaret spørgsmål og løst de problemer kunderne kontakter os om. Saphe har på 2 år solgt 400.000 enheder, hvilket naturligt afføder en række spørgsmål fra forhandlere og slutbrugere i forhold til opsætning, download af app, parring med ny mobiltelefon, udfordringer med Bluetooth forbindelse etc. Endvidere skal du være fleksibel og klar til at påtage dig nye arbejdsopgaver i et meget team-orienteret arbejdsmiljø.

DIN BAGGRUND Du har erfaring fra en kundeservicefunktion og evner at have mange bolde i luften. Du brænder for at yde en god service og forstår kundens behov. Du forstår at smile i telefonen og tager dig den nødvendige tid til at lytte. Du har god teknisk indsigt – gerne fra IT / forbrugerelektronik - og har en naturlig interesse i apps og mobiltelefoner. Du arbejder ansvarsbevidst, struktureret og sikrer, at ingen henvendelse bliver glemt. Du følger altid op og vender tilbage med et svar, hvis du ikke kan løse problemet umiddelbart i telefonen. Dit gode humør kommer naturligvis også dine kollegaer til gode, så vi fastholder det gode uformelle arbejdsmiljø der kendetegner organisationen. Din uddannelsesmæssige baggrund er ikke afgørende, men vi forventer, at du har erfaring fra en tilsvarende stilling og kan bringe nye ideer ind, så vi altid sætter overliggeren højt i forhold til kundeservice. Det er et krav, at du er 100% flydende på dansk i skrift og tale, og dit sprogøre sætter dig i stand til at kommunikere med norske og svenske kunder på "skandinavisk". Du behersker MS Office-pakken.

VI TILBYDER Vi tilbyder frie rammer i et udfordrende og attraktivt job i en meget velkonsolideret virksomhed i vækst. Du tilbydes en konkurrencedygtig fast løn samt sundhedsordning, kantineordning, mobiltelefon og PC.

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    The review screen in CV Rocket: how each CV was read, round by round.

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