The posting
Job Description
START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:
- An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
- Learning opportunities with some of the best professionals the region has to offer.
- We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
- A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance
- Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.
OUR EXPECTATIONS FROM THE ROLE:
POSITION SUMMARY
Maintains a positive relation with Property Operations team. Frequently reports status of system operating performance. Collaborates with and supports associates using systems. Responds to problems and enhancement requests in a timely manner. Keeps associates informed about progress and status issues. Keeps IT leaders informed of major accomplishments through monthly and ad hoc communications. Communicate with peers on a regular basis. Shares information across the peer group that may enable operational improvements.
Technical
- Assist IT Supervisor for completion of Backup Logs and Checklists (Daily, Weekly, Monthly, Quarterly, yearly) - Checklists up-to-date and signature are obtained from manager on time.
- Assist IT Supervisor to process all system access request forms within 4 Business days. Logs all system access requests form received. Auditable log is maintained to prove that the form is processed within 4 business days. Informs the user / approving manager as within the same time frame.
- Assist IT Supervisor to perform PCI and Data security audit and support the remediation based on findings and corporate instructions (PTA and PCI). PCI PTA/PPA is conducted to required timescales, with all remediation items identified.
- Supports end-use PC and mobile phone issues.
- Troubleshoots high-speed Internet access problems.
- Escalates problems as appropriate.
- Images desktops, installs new software applications, applies patches, maps drive to correct server/network.
- Moves/adds/changes PCs/peripherals, migrating data when necessary.
- Performs routine desktop backup as scheduled or directed.
- Provides end-user support to hotel staff, business center.
- Assists with setup or reset of security passwords.
- Supports email and use of MI network.
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



