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Open nowPosted today

Réceptionniste (H/F) - Paris Marriott Champs Elysees Hotel

Marriott8,292 open roles

Where
Paris, France
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Your applicationOpen nowRéceptionniste (H/F) - Paris Marriott Champs Elysees HotelMarriott · Paris, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Marriott's own form.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Marriott postings stay open a median of 21 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted today

Marriott median: 21 days open

The posting

Job Description

L'Hôtel Paris Marriott Champs-Élysées se réinvente pour offrir une expérience toujours plus exclusive, personnalisée à sa clientèle internationale exigeante.

Rejoindre notre équipe aujourd’hui, c’est intégrer un établissement où chaque collaborateur contribue activement à construire cette nouvelle identité. Nous recherchons des talents impliqués et animés par l’envie de participer à un projet collectif stimulant d’élévation de notre offre.

Résumé du poste

Premier contact du client, le réceptionniste est le garant du bon séjour des clients. Il accueille le client, lui fournit tous les renseignements sur les conditions du séjour, les formalités, les prix, les commodités de l’hôtel, les produits et les promotions éventuels. Il assure la satisfaction des clients, il suit leur arrivée et leur départ, et transmet les informations utiles aux autres services.

Il aura pour missions principales de :

Satisfaction clients et qualité

  • Accueillir le client, effectuer l’enregistrement dans le système en respectant les contrats et les conditions spéciales pour permettre la facturation des prestations,
  • Présenter et promouvoir l’établissement, les différentes marques existant chez Marriott et tous les produits qui s’y rapportent,
  • Assurer un accueil téléphonique et physique, s’assurer des prises en charge des demandes ainsi que la prise de congé de manière chaleureuse, efficace et de qualité conformes aux standards,
  • Communiquer à son responsable toute anomalie,
  • Régler les litiges éventuels, les reporter à ses supérieurs de façon à satisfaire les clients et les fidéliser,
  • Veiller à la mise à jour des informations afin de donner à la clientèle une information juste et rapide,
  • Respecter les procédures, les standards et les valeurs Marriott.

En nous rejoignant, vous bénéficierez de nos avantages exclusifs : Primes (13e mois, dimanche, ancienneté, …), plan d’intéressement, Tickets restaurant en plus de l’indemnité nourriture, prise en charge des transports à 70%, tarifs préférentiels dans les hôtels et les restaurants du groupe, et de nombreux autres à découvrir …

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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