The posting
Department: MMF Vision Center Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $21.00 - $24.15 Job Description: POSITION SUMMARY The Eyewear Specialist is responsible for assisting patients with the selection, ordering, fitting, and adjustment of eyeglasses and optical products within an ophthalmology office. This role works closely with ophthalmologists, optometrists, technicians, and administrative staff to ensure seamless continuity between clinical recommendations and optical services. The Eyewear Specialist ensures accurate interpretation of prescriptions, provides professional product recommendations, manages inventory, and delivers exceptional customer service while maintaining compliance with healthcare regulations and practice policies. POSITION QUALIFICATIONS Education/Licensure/Certification: · High school diploma or equivalent required. · Certified Optician (ABO/NCLE) highly preferred. Knowledge/Experience: · Prior customer service, retail, or administrative experience preferred. · One or more years of optical experience, ideally in a medical or ophthalmology setting preferred. · Knowledge of lens manufacturing, frame design, and insurance billing preferred. · Experience with Medicare, vision plans (VSP, EyeMed), and private insurance preferred. Skills: · Basic understanding of optical terminology and prescription components. · Strong communication skills and professional presentation. · Proficiency with computers and willingness to learn optical software. · Strong understanding of eyeglass measurements, adjustments, and repairs. · Ability to interpret and problem-solve complex prescriptions. · Familiarity with optical lab standards and workflows. · Professional, friendly, and patient-focused demeanor. · Excellent communication, listening, and relationship-building skills. · Ability to handle sensitive or emotional conversations with empathy. · Strong multitasking, prioritization, and time-management skills. · Attention to detail and commitment to accuracy. Ability to work independently and collaboratively in a clinical environment. A NONPROFIT HEALTHCARE PROVIDER IN EL DORADO COUNTY Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills. Our history stems back to 1956, when the community banded together to build a modern hospital for El Dorado County. Since opening our doors in 1959, Marshall has been proud to maintain our status as an independent hospital whose governance remains local. Our mission is to improve the health of our community and offer health services of superior value and quality, centered on the goals and needs of our patients. We strive to deliver service that exceeds our patients’ expectations. Quality Care Marshall is routinely recognized in the top tier of hospitals in California by independent consumer healthcare groups, and we’re always striving to improve. Marshall’s Emergency Department is a verified Level III Trauma Center and our Stroke Program is not only distinguished as a Primary Stroke Center by the Joint Commission but also earned a Gold–Plus designation from the American Heart/American Stroke Association. Marshall’s Birth Center was also designated by the World Health Organization and UNICEF as a Baby Friendly® certified facility for breastfeeding advocacy. Serving El Dorado County & Surrounding Areas Marshall includes Marshall Hospital, a fully accredited acute care facility with 111 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills, and Georgetown; primary and specialty care clinics, more than 190 affiliated physicians and providers, as well as a team of more than 1,600 employees providing quality healthcare services to residents of El Dorado County. Marshall’s executive leadership is governed by a local board of directors who volunteer their time to represent the needs and interests of a growing community. Marshall also has a dedicated group of Auxiliary members, adult and junior volunteers that lend their support.



