Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

CX Associate / CSR

MCVO Talent Outsourcing Services28 open roles

Where
Makati City, Metro Manila, Philippines, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCX Associate / CSRMCVO Talent Outsourcing Services · Makati City, Metro Manila, Philippines, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MCVO Talent Outsourcing Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

The company is engaged with migrating customers to a new platform and needs help supporting the customer base via a ticketing system.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Answers tickets in queue and incoming via emails and chat related to:General and technical platform questions and inquiries, pre-sales and how-to questions May progress to questions about migrating from the old platform to the new platform
  • Resolve problems and challenges
  • Communicate with client Manager and technical staff and escalate outstanding issues when required.
  • Perform work on web-based email and chat system as required to resolve user experience.

Key Qualifications:

  • High level of written and oral communication that includes, follow- up skills to ensure the issues are resolved in their entirety, and ensure that top clients are satisfied.
  • Extremely organized with strong attention to detail
  • Strong technology background experience is a plus, including experience with web-based platforms
  • Interest in photography a plus
  • Experience with Zendesk is a plus
  • Willingness to work on weekends within a set schedule as the support is for 7 days/week
  • 3-7 Years of CSR Experience

Shift / Hours:

CSR #1:

Wednesday to Sunday from 6:00 AM PHT 3:00 PM PHT (outside of DST) 0r 5:00 AM PHT 2:00 PM PHT (during DST)

CSR #2:

Sunday to Thursday from 2:00 PM PHT 11:00 PM PHT (outside of DST) or 1:00 PM PHT 10:00 PM PHT (during DST)

Training Schedule:

There will be training during the first 4-6 weeks and will be conducted from: Tuesday Saturday from 6:00 AM PH 3:00 AM PH

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MCVO Talent Outsourcing Services's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MCVO Talent Outsourcing Services's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MCVO Talent Outsourcing Services's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.