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Open nowFirst seen 3 days ago

Mid to Senior Virtual Assistant

MCVO Talent Outsourcing Services28 open roles

Where
Makati City, Metro Manila, Philippines, Remote
Work mode
Remote
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Your applicationOpen nowMid to Senior Virtual AssistantMCVO Talent Outsourcing Services · Makati City, Metro Manila, Philippines, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MCVO Talent Outsourcing Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Email management
  • Scheduling meetings and calendar management
  • Attending Zoom meetings and taking notes
  • Answering inquiry calls
  • Payroll employees use On the Clock app to log in and out Sure Payroll
  • Update QuickBooks Desktop (3-5 charges - dump fee, gas, ending payroll etc.)
  • Update Dashboard (in Excel) with monthly sales
  • Research license and other requirements in new cities (infrequent)
  • Send invoices, daily
  • Send estimates, daily
  • Follow up on delinquent invoices (30-60 days via email, over 60 days phone calls)
  • Email management (~8 of 60 daily emails are legit)
  • Research potential clients / creating email follow up campaigns
  • Create and schedule seasonal emails? (e.g. a quarterly newsletter)
  • Review resumes for future employees to work on the trucks applicants come from Indeed
  • Updating CRM (Keap) clients and leads
  • Reviewing SOPs and creating SOPs for all repeatable tasks
  • Payroll fill out the spreadsheet and send the PDF to Client to write checks (through excel as tour guides receive a % of revenue)
  • Check tour reports Adjust tickets and payroll if anyone paid in cash. Alert Client to any incidents.
  • Update available tours via Fare Harbor, a ticketing service (tours to be listed 90 days in advance)
  • Respond to emails for information and group tour requests (e.g. colleges, businesses, gifts etc. which represent ~20% of revenue)
  • Email management
  • Update QuickBooks (info comes from Fare Harbor)
  • Update Dashboard (similar to above)
  • Research license and other requirements in new cities (infrequent)
  • Reach out to potential partners Hotels (to contact concierges), schools (through admissions)
  • Social Media posts creating new posts and showing photos of current tours
  • Reviewing SOPs and creating SOPs for all repeatable tasks

Clients Personal (1%)

  • Book travel
  • Projects as directed

Key Qualifications:

  • 5-8 years of total work experience including 1-2 years assisting an executive / owner, preferably an American
  • Fluency in English writing and speaking
  • Intermediate Excel/Google Docs
  • Light bookkeeping experience
  • Tech savvy, able to learn new apps quickly
  • Must be able to communicate both on the phone and in email
  • Strong organizational skills
  • Strong attention to detail
  • Ability to learn quickly
  • Demonstrated history of working US hours
  • Able to multi-task and support a fast-moving executive

Shift / Hours:

Monday Friday in one single shift, 8:00 AM EST 5:00 PM EST. Note this is +12 or +13 Philippine time, which will be 8:00 PM PHT 5:00 AM in PHT.

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