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Open nowFirst seen 7 hours ago

Part Time-Service Appointment Receptionist

Mercedes-Benz of Westminster8 open roles

Where
Westminster, CO
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Your applicationOpen nowPart Time-Service Appointment ReceptionistMercedes-Benz of Westminster · Westminster, CO

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mercedes-Benz of Westminster's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 7 hours ago

The posting

Are you committed to providing an exceptional customer experience? Do you have first-rate phone skills? Are you detailed oriented with excellent follow-up? Our Service Appointment Receptionist opportunity gives you the chance to be a part of an incredible team and offers strong growth potential. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within. Along with your resume, please include a cover letter explaining your interest in this role and how your skills align with it.

ESSENTIAL DUTIES:

Act as a direct support to our team of Service Advisors in the following capacities:

  • Be the primary contact for our inbound phone calls
  • Act as a liaison to Service Advisor by obtaining client information and primary concerns
  • Assist in scheduling Service appointments
  • Communicate with clients on behalf of the Advisor during the service experience
  • Follow-up with clients after Service is complete to ensure exceptional experience

Show capacity and interest in learning the following:

  • Consult with customers to understand their needs and provide recommended course of action
  • Arrange appropriate alternate transportation for clients
  • Generate repair orders and estimates
  • Thoroughly explain completed work and charges

QUALIFICATIONS, EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC.

  • High School graduate or GED
  • Exceptional Customer Service abilities
  • Must possess a valid driver’s license with a clean driving record and clean criminal history.
  • Detail oriented and excels in a fast-paced, results driven environment

COMPENSATION:

  • Starting at $18/hour

WORK SCHEDULE: 24-30 hours per week

  • Monday - Friday:
  • Monday 9am - 6pm
  • Tuesday - Friday 2pm - 6pm
  • Saturday's as needed
  • Fill in for vacation

COMPANY BENEFITS:

  • Paid holidays (Full Time)
  • Paid time off (Full Time)
  • 401(k) with 50% company match of first 4% of contribution
  • Insurance – Medical, Dental, Vision (Full Time)
  • Team Member auto purchase, Parts & Service discount
  • Exceptional commitment to Team Member engagement
  • Strong Advancement and Career Development Opportunities
  • Culture of Coaching and Mentoring
  • Many long-tenured employees including five Team Members employed since day one – 18 years
  • Monthly Team Appreciation Day including Catered Lunch and Team Recognition
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