Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 hours ago

Technicien Support Informatique N2 (Anglais demandé) (F/H/X)

metaline111 open roles

Where
Nanterre, France
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnicien Support Informatique N2 (Anglais demandé) (F/H/X)metaline · Nanterre, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on metaline's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. metaline postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 13 hours ago

metaline median: 1 days open

The posting

METALINE est une ESN spécialisée dans l’infogérance, les services managés, le Data Center et le Digital Work Place.

Fondée avec l’ambition d’accompagner les entreprises dans la gestion et l’optimisation de leurs infrastructures IT, METALINE a su évoluer pour répondre aux enjeux technologiques d’aujourd’hui et de demain. Dans le cadre de notre croissance et pour répondre aux besoins spécifiques de l’un de nos clients, nous recherchons un.e Technicien Support Informatique N2 pour une mission stratégique.

Si vous souhaitez évoluer dans un environnement dynamique et relever des défis stimulants au sein d’une équipe engagée, cette mission est faite pour vous !

Missions principales

  • Gestion des entrées/sorties : comptes AD et préparation des postes.
  • Support utilisateurs de proximité N1/N2.
  • Diagnostic et résolution des incidents escaladés.
  • Traitement et suivi des tickets dans le respect des SLA.
  • Maintenance des salles de réunion et systèmes de visioconférence.
  • Gestion du parc informatique et du stock de matériel.
  • Suivi du backlog et accompagnement des utilisateurs.

Profil recherché

Compétences techniques

  • Support utilisateurs N1/N2.
  • Active Directory et gestion des comptes.
  • Windows 11 et Microsoft 365.
  • Outil de ticketing (ServiceNow idéalement).
  • VPN, SharePoint, Zoom et mobilité.
  • Gestion des équipements de visioconférence.
  • Rédaction de procédures et base de connaissances.
  • Respect des SLA.

Aptitudes et Compétences Relationnelles

  • Sens du service et orientation utilisateur.
  • Bon relationnel et écoute active.
  • Rigueur et sens de l'organisation.
  • Esprit d'analyse et autonomie.
  • Gestion des utilisateurs VIP.
  • Force de proposition.
  • Anglais technique opérationnel impératif.

Expérience et formation

  • Bac+2 en informatique (BTS SIO, TSSR ou équivalent).
  • Minimum 2 ans d'expérience en support de proximité ou helpdesk.
  • Expérience en environnement grand compte appréciée.

Process de recrutement

  • Premier échange téléphonique avec un Responsable recrutement Metaline
  • Un Entretien Technique
  • Rencontre avec le client
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against metaline's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on metaline's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    metaline's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.