The posting
Overview
The Microsoft 365 Core Platform team is hiring a Senior Product Manager to help drive infrastructure efficiency across Microsoft 365 and Copilot. This role focuses on optimizing infrastructure demand, improving resource utilization, creating capacity, and lowering the cost of operating hyperscale cloud services.
As AI adoption and infrastructure demand continue to grow, Microsoft 365 must scale efficiently across compute, memory, storage, and other shared infrastructure resources. The role works at the intersection of product management, engineering, data, infrastructure, and AI to identify high-value efficiency opportunities, translate them into product and engineering investments, and drive measurable outcomes across Microsoft 365 and Azure.
The Senior Product Manager will use telemetry, operational signals, benchmarking, experimentation, and cost data to identify infrastructure demand drivers, quantify opportunities, evaluate tradeoffs, and prioritize investments that improve platform efficiency. The role spans workload placement, utilization, capacity management, fleet optimization, resource allocation, rightsizing, autoscaling, and software and architectural optimization.
This is an AI-first product management role. The role applies AI agents, automation, AIOps, telemetry, and AI-driven analysis to identify inefficiencies, investigate root causes, evaluate optimization opportunities, accelerate execution, and validate results. The role also contributes to building scalable systems and mechanisms that make efficiency work more proactive, repeatable, and data driven.
The role partners closely with service owners, architects, infrastructure engineers, data scientists, finance, and capacity teams across Microsoft 365 and Azure. It is well suited to a technical product manager who can move comfortably between infrastructure architecture, quantitative analysis, product strategy, and execution while driving impact across organizational boundaries.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our employees bring a growth mindset, innovate to empower others, and collaborate to realize shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Identify and prioritize infrastructure efficiency opportunities across Microsoft 365 and Copilot workloads to reduce resource consumption, improve utilization, increase capacity, and lower operating cost.
- Translate resource demand, workload growth, utilization patterns, and capacity constraints into actionable product investments, roadmaps, and engineering priorities.
- Apply AI agents, automation, telemetry analysis, benchmarking, and experimentation to detect inefficiencies, investigate root causes, identify bottlenecks, and validate optimization opportunities.
- Partner closely with engineering teams to understand workload behavior, system architecture, deployment constraints, and performance characteristics in order to drive practical efficiency improvements.
- Drive optimization initiatives across compute, storage, networking, data platforms, fleet management, workload placement, autoscaling, resource allocation, and service operations.
- Use telemetry, cost signals, operational data, and performance measurements to quantify opportunities, evaluate tradeoffs, and support investment decisions with data.
- Develop business cases that connect technical improvements to measurable outcomes, including capacity creation, utilization improvements, cost reduction, performance, reliability, and platform scalability.
- Define product requirements, success metrics, experiments, and validation plans for infrastructure efficiency investments and optimization efforts.
- Build scalable mechanisms including recommendation systems, scorecards, opportunity tracking, and self-service capabilities that help teams identify and act on efficiency opportunities.
- Coordinate execution across engineering, infrastructure, capacity planning, finance, and service teams to deliver measurable efficiency outcomes.
- Track and communicate progress against efficiency goals, ensuring opportunities move from discovery through implementation and impact validation.
- Translate complex technical findings into clear recommendations, roadmaps, and decision material for engineering leaders and stakeholders.
Qualifications
Required Qualifications:
- Bachelor's Degree AND 5+ years experience in product/service/program management or software developmentOR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Bachelor's Degree AND 8+ years experience in product/service/program management or software developmentOR equivalent experience.
- 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
- 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
- Experience driving products, platforms, or technical initiatives from problem definition through execution and measurable outcomes.
- Experience working with cloud infrastructure, distributed systems, AI/ML platforms, large-scale online services, or related infrastructure technologies.
- Solid analytical skills with experience using telemetry, experimentation, operational data, or quantitative models to make product decisions.
- Demonstrated ability to partner with engineering teams and translate technical problems into clear product requirements and priorities.
- Experience with hyperscale cloud infrastructure, including compute, storage, networking, capacity management, workload orchestration, or resource optimization.
- Experience driving infrastructure efficiency, cost optimization, demand reduction, capacity creation, resource utilization, or performance-efficiency initiatives.
- Experience applying AI agents, automation, AIOps, machine learning, or AI-driven analysis to product or operational problems.
- Experience with workload placement, rightsizing, autoscaling, capacity planning, fleet management, or runtime optimization.
- Experience building data-driven platforms, recommendation systems, telemetry capabilities, optimization systems, or self-service tools.
- Experience developing business cases and evaluating tradeoffs across performance, user experience, cost, capacity, reliability, and engineering investment.
- Proven ability to lead complex cross-functional initiatives across engineering and business organizations.
- Solid written and verbal communication skills with the ability to simplify complex technical concepts and influence decisions.
- Ability to operate effectively in ambiguous environments, learn quickly, and independently drive problems from discovery through measurable impact.
Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
