The posting
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
- Increase advertising volumes
- Achieve set sales targets.
- Maintain accurate sales records.
- Process email request for advertising
- Handle agency bookings.
- Process customer copy, artwork, cancellations, alternations & queries for clients.
- Consistently strive to improve ALPA, series, style & pack sales at every opportunity with both incoming & outgoing calls.
- Actively canvass for new business.
- Participate in ongoing telephone & sales training sessions and implement that training.
- Ensure all expired advertising report is called.
- Ensure department deadlines are met by prioritising workflows.
- Resource all material & avenues available to increase canvassing activity.
- Have a good knowledge of your product, competition & client needs.
- Provide excellent customer service.
- Develop business relationships with new & existing clients.
- Address customer complaints & concerns.
- Attend to various administration tasks as directed.
- Improve customer service skills through ongoing training.
- Rectify any customer complaints or concerns and refer if appropriate to Classified Supervisor.
- Ensure all inbound calls are answered quickly, courteously and efficiently.
- Strong communication and team skills.
- Minimum 45wpm typing.
- Accurate spelling & grammar.
- Bright and enthusiastic phone manner.
- Able to multi task and work on various campaigns
- Ability to work to strict deadlines.
- Ability to work with or without direct supervision.



