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Open nowFirst seen 20 hours ago

Service Delivery Engineer

Millennium Technology Services91 open roles

Where
Tokyo, Kantō, Japan
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Your applicationOpen nowService Delivery EngineerMillennium Technology Services · Tokyo, Kantō, Japan

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Millennium Technology Services's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 20 hours ago

The posting

• Building a personal relationship with key client staff;

• Successful Service Delivery;

• SLA achievement and high level of customer satisfaction;

• Good communication around issues and opportunities - get things done, make things happen;

• Building service reports;

• Technical documents update and arrangement.

• Internal technical training to team and self study for new technical and product

• Service reporting and sponsoring service delivery meetings;

• Removing all obstacles to customer satisfaction

• Looking out for client’s and MTS long term interests;

• Following up if service delivery is not meeting expectations;

Qualifications:

Essential * Experience More tha 3 years hands on Avaya projects experience. * Skills & Abilities Familiar with Avaya product line. Basic knowledge on Avaya voice configuration, troubleshooting skills. Consultant skills to provide advice to client on continuous system improvement. Language Requirements –English

Desirable * Experience Should be degree educated, or have long standing technical experience, or other professional body qualification. * Skills & Abilities Avaya Certification ACIS, ACSS for Call center is preferred. Skills on Avaya product line, e.g. ACD, CTI, IVR, Reporting, Recorder are preferred.ITIL foundation certified is highly desirable.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Millennium Technology Services's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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