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Open nowPosted 41 days ago

Ukrainian Speaking Customer Service Specialist 21.09

Mplus MENA43 open roles

Where
Tbilisi
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Your applicationOpen nowUkrainian Speaking Customer Service Specialist 21.09Mplus MENA · Tbilisi

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mplus MENA's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 41 days ago

The posting

Join Our Flixbus Team! Customer Service Representative (m/f/d) – Ukrainian-speaking – 100% Home Office

We are now looking for Ukrainian-speaking Customer Service Representatives (m/f/d) for the Flixbus Inbound Project – one of the leading brands in European long-distance travel.

In this role, you will be the first point of contact for Flixbus passengers, assisting them with friendliness, empathy, and professional solutions.

Your Responsibilities:

  • Handling Flixbus customer inquiries via phone and email.
  • Responding to questions about bookings, schedules, baggage regulations, etc.
  • Resolving customer issues, complaints, or rebookings.
  • Documenting customer interactions in the CRM system.
  • Collaborating with other departments to ensure smooth service operations.

Your Profile:

  • Fluent Ukrainian (spoken and written).
  • Proficiency in English (minimum B1 level) – required for training and system navigation.
  • Previous experience in customer service, especially in travel/tourism, is a plus.
  • Digital affinity and confident use of standard PC applications.
  • Independent, structured, and solution-oriented working style.
  • Strong customer focus, patience, and excellent communication skills.

What We Offer:

  • 100% home office – work conveniently from anywhere in Georgia
  • Work on a reputable international project.
  • Comprehensive training and ongoing support.
  • Attractive salary and bonus.
  • State social security & private health insurance from day one of training.
  • Clear career advancement opportunities in a dynamic company.

Ready for the next step in your career? Apply now at Mplus and become part of our strong Flixbus team!

We look forward to your application!

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