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Open nowPosted 16 days ago

Service Design Analyst - Digital Transformation

Mplus Serbia24 open roles

Where
Beograd
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Your applicationOpen nowService Design Analyst - Digital TransformationMplus Serbia · Beograd

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Mplus Serbia's own form.

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 16 days ago

The posting

We are seeking a motivated individual to join our international team in a junior-level role. The successful candidate will become a valued member of our Digital Transformation Team, supporting the Oracle Enterprise Services (ES) Cloud program rollout.

Key areas of responsibility:

  • Ensure customer data integrity in Oracle ES cloud for service delivery, billing, and customer reporting
  • Analyze, design, and develop well-defined methods and procedures for service data quality related activities
  • Present and gain alignment on problem identification, solution development, and implementation plans
  • Customize and provide business data for knowledge applications
  • Prepare and distribute standard reports
  • Coordinate activities with management and project managers
  • Ensure project milestones are delivered on time, within budget, and to the required quality standards
  • Work closely with other members of the team to implement a multi-functional business solution

What we expect from you:

  • BS/BA in Information Systems, Computer Information Systems, Business, or a related field, or equivalent business experience
  • Strong written and verbal English communication skills
  • Strong technical skills in Microsoft Excel, DAX, and Power BI
  • Experience with data analysis, cleansing, profiling, data modeling, and analytics, including proficiency in SQL
  • Experience with reporting and data visualization using tools such as Power BI, Tableau, or Oracle BI
  • Ability to design and monitor KPIs and create clear, actionable reports for executive audiences

What you will get from us:

  • Working hours from 10:00 AM to 6:00 PM
  • Hybrid work model (minimum of 3 days per week working from the office)
  • Opportunities to develop your skills and grow professionally through training and continuous learning
  • Modernly equipped offices located in the heart of New Belgrade’s business district
  • The possibility of transitioning to a direct contract with the client, including the full range of benefits

If you are ready to take on a new challenge, apply now and join us!

Only shortlisted candidates will be contacted. Good luck!

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