Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 80 days ago

Senior Claims Specialist - Reinsurance

msamlin54 open roles

Where
Singapore (Capita Green)
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Claims Specialist - Reinsurancemsamlin · Singapore (Capita Green)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on msamlin's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. msamlin postings stay open a median of 10 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 80 days ago

msamlin median: 10 days open

The posting

Role: ​ ​Senior Claims Specialist - Reinsurance

Location: Singapore

Position type: Full time, permanent

As a Senior Claims Specialist within our Asia Reinsurance Claims team, you will be responsible for the proactive and efficient handling of reinsurance claims, ensuring optimal outcomes for both our clients and the business. With a commitment to MS Amlin’s values, you will manage claims within your authority limits, focusing on timely resolutions and safeguarding the business’s interests while delivering an exceptional claims service.

In this role, you will be integral to maintaining our reputation as a TRUSTed and first-class claims partner, consistently delivering a high-standard experience for clients, brokers, and internal stakeholders. You will ensure that all claims practices align with MS Amlin’s policies, procedures, and claims philosophy, fostering confidence and trust in our reinsurance claims handling.

About The Job

Key responsibilities for this role include:

  • To dynamically handle reinsurance claims from First Notice of Loss through settlement, ensuring meticulous assessment, adjustment, subrogation and contribution review to deliver a consistently superior level of claims service.
  • Proactively monitor claims to confirm early 'best estimate' reserves and ultimate losses are accurately reflected, ensuring valid claims are settled promptly with a tight control of costs throughout the claims lifecycle.
  • Ensure claims handling adheres to MS Amlin's procedures, controls and regulatory requirements (Lloyd's/FCA/PRA/J-SOX), with individual performance resulting in 'green' Claims KPIs - including diary adherence, SLA response times, and accurate records across all systems.
  • Role model and promote a respectful culture of open communication, collaboration, dynamic claims adjustment and continuous improvement, sharing knowledge with the team - engaging underwriters and brokers early on complex claims to agree handling strategy, and proactively flag emerging trends, unusual claim movements or potential exposures, using data and MI to support observations.
  • Lead on large loss and CAT tracking for the MS AAP operation, using dashboards and reporting tools to maintain an accurate, up-to-date picture.
  • Build strong relationships with our broker partners, understanding their requirements, gaining feedback to improve service delivery and strengthen relationships with co-insurers, as needed, to positively influence outcomes, becoming a recognised and trusted reinsurance claims partner across our APAC and MENA markets.
  • Support improvements to reserving discipline, claims data and MI and help standardise record-keeping and reduce manual/duplicate data entry across teams.
  • Support refinement of triage rules between MS AAP and outsourcing partner teams to ensure clear, consistent claims routing.
  • Contribute to the Claims Value Creation Plan, supporting accurate reserving and outwards reinsurance recovery across local programmes, and identifying opportunities to reduce leakage.
  • Identify and flag opportunities to improve claims processes and workflows, and demonstrate awareness of subrogation, contribution and salvage opportunities, chasing outcomes where relevant.
  • Act as an ambassador for MS Amlin, raising our profile in the market and proactively strengthening our claims reputation as a trusted partner in the reinsurance market.
  • To provide claims thought leadership and 'lead indicator' insights, verbally and via formal reporting requirements, through knowledge and analysis of claims data (as well as providing input to the reserving process from a claims perspective) to facilitate better business decisions.
  • Support the development of colleagues through coaching, knowledge sharing, peer review and constructive technical challenge, helping to build capability across the claims function.

What you’ll need:

Some essential qualifications, experience, skills, and competencies for this role include:

  • Good experience in global reinsurance claims handling (preference for casualty lines of business), with well-reputed, proven relationships with key brokers, experts, and co-insurers.
  • Degree or CII or similar professional qualification preferred, or willingness to work toward one if relevant.
  • Strong understanding of Asia (and London) Market claims principles and practices.
  • Proficiency in London Market Claims Systems (e.g., ECF) and Microsoft Office (e.g., Excel), along with account/portfolio management experience.
  • A willingness to travel and attend client events.
  • Service-oriented, passionate about claims resolution and client experience.
  • Exceptional communicator, skilled in influencing decisions positively, collaborating effectively, negotiating confidently, and actively listening across both face-to-face and virtual environments.
  • Proven relationship management ability, fostering trust and maintaining strong relationships with both internal and external stakeholders.
  • Strong decision-making skills, demonstrating sound judgment and effective decision-making even under time constraints.
  • Effective problem-solver with the ability to analyse complex issues and identify trends, patterns, and interdependencies.
  • High-performance mindset, self-motivated, outcome-driven, with energy and determination to succeed in a dynamic, fast-paced environment of business transformation.
  • Growth mindset, dedicated to continuous improvement personally and within the team, striving to be the 'best version' of our claims service, with a proactive approach to embracing change in line with evolving client and business needs.

What you can expect from us:

A competitive salary and benefits package is a given, but you can also expect:

  • A great team and supportive colleagues
  • Hybrid Working environment
  • Flexible Working
  • A strong focus on diversity, inclusion and equal opportunities
  • A programme of wellbeing and mental health support
  • Employer-supported volunteering (ESV)
  • Continuous learning and study support
  • Structured career development
  • An open mind (especially to new ideas and ways of doing things)

About MS Amlin

MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering global reinsurance, Lloyds franchise, local specialty insurer, and business services.

#LI-MSAUL

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against msamlin's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on msamlin's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    msamlin's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.