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Open nowPosted 42 days ago

Glavni specijalist klijentskih IT sustava (m/ž)

mStart9 open roles

Where
Zagreb
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Your applicationOpen nowGlavni specijalist klijentskih IT sustava (m/ž)mStart · Zagreb
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. mStart postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 42 days ago

mStart median: 1 days open

The posting

WE ARE HIRING: Glavni specijalist klijentskih IT sustava (m/ž)

Nije uvijek vidljivo, ali tvoj rad čini razliku.

Ponekad je dovoljno riješiti BSOD nekoliko minuta prije važnog sastanka. Ponekad pronaći uzrok problema koji se danima ponavlja. A ponekad osmisliti rješenje zbog kojeg se isti problem više nikada neće pojaviti.

Ako ti je rad s klijentskim IT sustavima svakodnevica, dobro razumiješ Windows i endpoint okruženje, voliš rješavati kompleksne tehničke izazove i znaš koliko znači kada netko kaže: "Hvala ti, ne bih uspio bez tebe." – onda bi se mogao odlično uklopiti u naš tim.

Ključne odgovornosti:

  • Rješavanje složenijih tehničkih incidenta i korisničkih zahtjeva (remote i lokalno)
  • Instalacija, konfiguracija i održavanje troubleshooting korisničkih uređaja (desktop računala, laptopi, tableti, mobilni uređaji...)
  • Deploy i konfiguracija Windows operativnih sustava (uključujući imagiranje i hardening)
  • Upravljanje korisničkim uređajima putem modernih MDM i endpoint management alata
  • Instalacija, ažuriranje i podrška za software (M365, antivirus, specijalizirani alati)
  • Dostava, postavljanje i servisiranje IT opreme kod korisnika
  • Aktivno sudjelovanje u IT projektima – implementacija nove opreme, testiranje tehnologija, rolloutovi
  • Sudjelovanje u standardizaciji, automatizaciji i unaprjeđenju klijentskog IT okruženja
  • Proaktivno praćenje i optimizacija stabilnosti i performansi klijentskih IT sustava – otklanjanje problema prije nego postanu vidljivi
  • Poštivanje i provođenje sigurnosnih standarda i politika tvrtke
  • Praćenje i evaluacija trendova u području korisničke IT infrastrukture
  • Komunikacija i koordinacija s vanjskim partnerima i servisnim dobavljačima
  • Vođenje tehničke dokumentacije, ažuriranje baza znanja i prijenos znanja unutar tima

Od tebe očekujemo:

  • 5+ godine iskustva u održavanju IT opreme (nije uvjet, ali je prednost)
  • Odlično poznavanje Windows okruženja i rada s klijentskim uređajima
  • Iskustvo u instalaciji i podešavanju OS-a, rješavanju osnovnih problema i radu s uredskim aplikacijama (M365, browseri...)
  • Iskustvo u radu i komunikaciji s korisnicima te sposobnost kompleksan tehnički problem objasniti jednostavno
  • Poznavanje PowerShella i automatizacije predstavlja dodatnu prednost
  • Odgovoran, samostalan i proaktivan pristup – ali znaš i pitati kad treba
  • Otvorenost prema feedbacku i timskom radu
  • Odlično poznavanje engleskog jezika
  • Vozačka dozvola B kategorije

Što dobivaš od nas:

  • Mentorstvo i priliku za rast i razvoj
  • Mogućnost povremenog rada od kuće rada te klizno radno vrijeme
  • Učenje putem online platformi (Pluralsight i slično)
  • Sponzorirane sportske aktivnosti (B2B run, Highlander i mnoge druge) te mogućnost korištenja Multisport & PassSport kartice
  • Soft Skills radionice
  • Razna druga materijalna davanja
  • Mogućnost ugovaranja MIO 3
  • Naknada za prijevoz i dodatak za prehranu
  • … a za kavopije, imamo i kavu u potocima… 😀

Ako si se prepoznao/la u opisu, a pritom znaš da iza svakog “ne radi mi” stoji izazov koji se može riješiti – prijavi se i postani dio tima koji zna kako spojiti tehnologiju s ljudima. 😊

O nama

mStart je vodeća poslovno-tehnološka tvrtka u regiji, specijalizirana za razvoj, implementaciju, integraciju i podršku poslovnih informacijskih sustava i rješenja. Kao članica Fortenova grupe, mStart pruža usluge digitalne transformacije za neke od najvećih kompanija u jugoistočnoj Europi.

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