The posting
Job Description
At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. Our values dubbed, LIVE Y’ello, are the cornerstone of our culture. Lead with Care Can-do with Integrity Collaborate with Agility Serve with Respect Act with Inclusion
Responsibilities
Mission/ Core purpose of the Job To provide Group-level oversight of compliance risk management across MTN, supporting the effective implementation of the Group Compliance Framework, consistent application of compliance methodologies and effective identification, assessment, monitoring and reporting of material compliance risks. The role provides second-line oversight, guidance and support to Market Risk & Compliance teams, undertakes risk-based compliance reviews and assessments, and delivers analysis and insights to inform senior management decisions and Group governance processes. In addition, the role provides dedicated Risk & Compliance support to the Regional Vice President Office, consolidating and analysing material risk and compliance matters across the relevant markets and supporting portfolio-level reporting, governance and escalation requirements.
Key Performance Areas: (Core, essential responsibilities / outputs of the position (KPA's) The Senior Manager – Risk and Compliance will be accountable to achieve the following objectives:
Group Compliance Risk Oversight Oversee the application of Group compliance risk management methodologies across markets, assessing the quality and consistency of compliance risk identification, assessment and management. Review and critically assess Compliance Risk Management Plans (CRMPs), including the identification and interpretation of applicable compliance requirements and obligations, associated risks, control measures, risk ratings and monitoring arrangements. Evaluate the adequacy of compliance risk management practices and provide recommendations to address identified weaknesses. Maintain oversight of material compliance risks, significant control gaps and remediation activities, ensuring matters requiring Group attention are appropriately identified and escalated. Analyse compliance risk information across markets to identify recurring weaknesses, systemic exposures and opportunities to strengthen compliance risk management.
Compliance Monitoring and Second-Line Reviews Develop and implement risk-based Group compliance monitoring plans, thematic reviews and targeted assessments, informed by material compliance risks and Group priorities. Conduct second-line reviews to evaluate compliance with applicable obligations and assess the adequacy of compliance arrangements and associated controls. Undertake appropriate testing to assess the design and operating effectiveness of selected controls, where relevant to the scope of a review. Prepare review findings and recommendations, highlighting material gaps, root causes and implications for compliance risk management. Agree management actions with relevant stakeholders and oversee progress in addressing identified findings. Consolidate monitoring outcomes to identify cross-market themes and inform Group compliance priorities and reporting.
Regulatory Developments and Emerging Compliance Risks Monitor and assess material regulatory developments and emerging compliance risks that may affect MTN's operations across its markets. Engage Market Risk & Compliance teams and relevant Group functions to understand the compliance implications of significant regulatory changes and developments. Maintain oversight of material compliance breaches, enforcement actions, fines and other regulatory matters, including their implications for the Group's compliance risk profile. Identify developments with potential cross-market implications and recommend appropriate compliance risk responses, guidance or escalation. Provide analysis of emerging regulatory and compliance risk themes to support management awareness and decision-making.
Compliance Risk Reporting and Governance Maintain and analyse the consolidated Group compliance risk profile, incorporating material market exposures, significant developments and emerging risks. Evaluate compliance risk information and reporting received from markets, identifying matters requiring further assessment, management attention or escalation. Prepare clear, accurate and insightful compliance risk reports, presentations and briefing materials for senior management and Group governance forums. Report on material compliance risks, regulatory matters, monitoring outcomes, compliance breaches, fines and significant remediation activities. Monitor key compliance risk developments and management actions to support effective governance oversight. Contribute to integrated Group Risk & Compliance reporting and governance requirements.
Compliance Framework, Methodologies and Maturity Support the development, implementation and ongoing enhancement of the Group Compliance Framework, Compliance Manual, policies, standards and supporting methodologies. Develop practical tools, guidance and assessment methodologies to support consistent compliance risk management practices across markets. Assess and monitor the implementation of Group compliance requirements, identifying gaps and areas requiring further guidance or intervention. Conduct compliance maturity assessments to evaluate market practices against defined Group requirements and maturity expectations. Analyse maturity assessment outcomes to identify improvement priorities and support the development of targeted enhancement plans. Contribute to compliance capability development through technical guidance, training and knowledge-sharing initiatives.
Market Risk & Compliance Engagement and Support Maintain effective engagement with Market Risk & Compliance teams to understand material compliance risks, significant developments and matters requiring Group oversight. Provide technical guidance and independent, constructive oversight on complex compliance risk management matters. Support markets in applying Group compliance requirements and methodologies, including the development and enhancement of CRMPs and monitoring arrangements. Coordinate targeted Group support where significant compliance risks, control weaknesses or other developments require additional attention. Facilitate the sharing of good practices, lessons learned and practical solutions across markets. Work with relevant Group functions to address matters requiring specialist expertise or coordinated action.
Regional Vice President Office: Risk & Compliance Support Provide dedicated Risk & Compliance support to the Regional Vice President Office, maintaining a consolidated view of material risks and compliance matters across the relevant market portfolio. Coordinate and critically assess Risk & Compliance information received from markets to support Regional VP oversight and management requirements. Analyse market risk profiles, significant incidents, regulatory matters, emerging risks and other developments to identify portfolio-level themes and matters requiring management attention. Prepare consolidated Risk & Compliance reports, executive briefings, presentations and supporting materials for Regional VP engagements and governance forums. Engage Market Risk & Compliance teams to obtain further analysis, clarify material matters and coordinate follow-up on priority issues. Support the identification and escalation of significant risks and compliance matters, ensuring appropriate visibility of both portfolio-wide themes and material market-specific exposures. Provide Risk & Compliance input and support on strategic priorities, governance requirements and ad hoc matters within the Regional VP portfolio.
Group Risk & Compliance Strategic Initiatives Lead or contribute to Group Risk & Compliance initiatives and projects aimed at strengthening risk management, compliance oversight and governance practices. Support the enhancement of compliance processes, assessment methodologies, management information and reporting capabilities. Contribute to the development and implementation of technology solutions, digitalisation and automation initiatives supporting Risk & Compliance activities. Collaborate with Enterprise Risk Management, Regulatory, Legal, Ethics, Forensics, Data Privacy, Information Security, Internal Audit and other relevant functions on matters requiring coordinated expertise. Represent Group Compliance in relevant committees, working groups and stakeholder engagements. Provide technical and strategic support to senior Risk & Compliance leadership on priority matters and improvement initiatives.
Key Deliverables Consolidated Group compliance risk profile, analysis and governance reporting. CRMP quality assessments, oversight findings and compliance risk management recommendations. Risk-based compliance monitoring plans, thematic reviews and second-line assessment reports. Analysis and reporting on material regulatory developments, emerging compliance risks, breaches, fines and enforcement matters. Group Compliance Framework, Compliance Manual, policies, methodologies, guidance and implementation assessments. Compliance maturity assessments and improvement recommendations.
Role Dependencies Active support from the General Manager Deep understanding of the MTN business strategy Understanding of the OpCo Risk and Compliance context Alignment of OpCo and Group strategy initiatives
Qualifications
Job Requirements (Education, Experience and Competencies) Education: - Bachelor's degree in Law, Commerce, Risk Management, Compliance, Finance, Business or a related discipline. - Relevant postgraduate qualification or professional certification in Compliance, Risk Management or a related field would be advantageous.
Experience: - 5 years management experience or more in; with at least 3 years in relevant sector / industry /area of specialisation (understanding emerging markets advantageous) - Demonstrated experience in compliance risk management, frameworks, methodologies, monitoring and second-line oversight. - Experience in regulatory risk assessment, governance reporting and engagement with senior management. - Telecommunications or multinational experience would be advantageous. - Experience working in cross-functional, matrixed environments, influencing senior stakeholders, and mobilizing execution across diverse teams - Experience in continuous improvement through the implementation of best practice - Ability to effectively manage multiple priority projects and initiatives
Capabilities: - Strategy Implementer, Decisive Problem Solver, Best Practice Value Creator - Culture and Change Champion, Guiding People Leader, Relationship Builder - Results Achiever, Operationally Astute
Functional Competencies: - Compliance risk management principles, frameworks and methodologies - Compliance requirements and obligations identification, interpretation and risk assessment - CRMP development, review and quality assessment - Risk-based compliance monitoring, thematic reviews and second-line oversight - Control design, adequacy and effectiveness assessment - Compliance maturity assessments and capability development - Regulatory developments, emerging compliance risks and enforcement matters - Governance processes, risk reporting and management information - Risk analysis, identification of systemic issues and interpretation of cross-market trends - Compliance technology, data management and reporting improvement opportunities
Skills: - Strong analytical and critical-thinking capabilities, with the ability to evaluate complex compliance matters and reach well-supported conclusions. - Excellent written and verbal communication skills, including the preparation of concise executive reports and governance materials. - Ability to interpret complex compliance requirements and translate them into practical methodologies, guidance and recommendations. - Effective stakeholder management, influencing and engagement across senior management, Group functions and market teams. - Ability to exercise independent professional judgement and provide credible, constructive oversight. - Strong planning, coordination and project execution capabilities. - Ability to manage competing priorities and work effectively across multiple markets, cultures and business environments.
Behavioural Competencies: - Strategic and analytical thinking - Sound judgement and decision-making - Integrity, objectivity and professional independence - Business acumen and organisational awareness - Accountability and delivery orientation - Stakeholder management, collaboration and influencing - Critical evaluation and problem-solving - Clear and effective communication - Adaptability and ability to manage complexity
