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Open nowFirst seen 3 days ago

Consulente tecnico clienti - wifi FR-IT

My4 open roles

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Your applicationOpen nowConsulente tecnico clienti - wifi FR-ITMy

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on My's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Unendoti a noi, entrerai a far parte di un’azienda in forte crescita, dove le idee circolano, le iniziative sono valorizzate e le opportunità di crescita e apprendimento sono concrete, al fianco di professionisti esperti.

Cerchiamo una persona con esperienza, capace di unire creatività e rigore. Questo ruolo richiede di uscire dagli schemi tradizionali, prendere iniziative e portare avanti le proprie azioni con determinazione. La tua capacità di analizzare le situazioni e proporre soluzioni efficaci farà la differenza.

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Relation client

Autonomie

Travail administratif

Expertise technique

Responsabilità

  • Ricevere e qualificare le richieste tecniche dei clienti (Wi-Fi, dispositivi connessi, serrature elettroniche).
  • Fornire una prima diagnosi e assistenza remota.
  • Supportare i clienti nell’utilizzo dei prodotti Osmozis (telefono, e-mail, chat).
  • Escalare i problemi complessi ai team tecnici (L2/L3).
  • Garantire il monitoraggio dei ticket e la soddisfazione del cliente.

Competenze richieste

  • Bilingue francese / italiano con ottima comunicazione orale e scritta.
  • Conoscenze di base in reti (Wi-Fi, IP, browser).
  • A proprio agio con strumenti informatici (CRM, ticketing, messaggistica).

Altri requisiti

  • Disponibile a lavorare su turni 24/7.
  • Interesse per le nuove tecnologie; esperienza nel supporto tecnico o customer service è un plus
  • Orientato/a al servizio clienti e alla risoluzione dei problemi.

Cosa rende questo lavoro interessante?

  • Un team competente e disponibile, con cui è facile confrontarsi e crescere ogni giorno
  • Un ambiente di lavoro flessibile, senza rigidità eccessive, ma con aspettative chiare sui risultati
  • L’opportunità di lavorare su progetti diversi e ampliare la conoscenza di vari settori
  • Un lavoro concreto: ciò che produci viene utilizzato quotidianamente dai nostri clienti/utenti e ha un impatto diretto

Cosa offriamo

Un ambiente dinamico, con momenti regolari per condividere anche al di fuori del lavoro (attività sportive, momenti di team, incontri informali). Un buon equilibrio tra impegno professionale e momenti di convivialità, senza eccessi né vincoli inutili

L’obiettivo di creare un contesto di lavoro stimolante e sostenibile, dove il contributo di ciascuno conta davvero

Vantaggi

Contratto a tempo pieno

Pacchetto retributivo competitivo (fisso + bonus)

Servizio di trasporto aziendale con accompagnatore

Formazione

Formazione iniziale e supporto continuo

Attività sportive

Attrezzature messe a disposizione per fitness e allenamento

Benessere

Afterwork mensile e altri benefit dedicati

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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