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Open nowFirst seen 3 days ago

Waiter/ Waitress

My9 open roles

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Your applicationOpen nowWaiter/ WaitressMy

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. My postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

My median: 1 days open

The posting

Kai Bar and Restaurant is an upcoming, high-end bar and restaurant located in Ntinda, Minister's Village.

On behalf of Kai Bar & Restaurant, we are seeking a professional, energetic, and customer-focused Waiters/Waitresses to join its service team. This role is responsible for providing outstanding guest service, ensuring accurate order taking and delivery, and creating a welcoming atmosphere that encourages guests to return.

Key Responsibilities

  • Welcome guests warmly and provide a friendly, professional dining experience.
  • Present menus, explain food and beverage offerings, and make appropriate recommendations to guests.
  • Accurately take food and beverage orders and communicate them efficiently to the kitchen and bar teams.
  • Serve food and drinks promptly while maintaining presentation, quality, and service standards.
  • Monitor guest satisfaction throughout service and proactively respond to requests and concerns.
  • Maintain clean, organised, and well-presented dining and service areas at all times.
  • Clear and reset tables efficiently to ensure smooth guest flow and readiness for new arrivals.
  • Assist with table preparation, stock replenishment, and service setup before and during operating hours.
  • Collaborate effectively with bartenders, kitchen staff, and fellow service team members to ensure seamless operations.
  • Present bills accurately and process payments using approved payment systems.
  • Adhere to responsible alcohol service requirements, including age verification where necessary.
  • Comply with all food safety, hygiene, health, and sanitation standards.
  • Report customer incidents, breakages, safety concerns, or operational issues to management promptly.
  • Support team members during busy service periods to maintain excellent guest experiences.

Requirements

  • Previous experience in a restaurant, bar, lounge, hotel, or hospitality environment.
  • Strong customer service and interpersonal communication skills.
  • Ability to work effectively in a fast-paced, high-energy setting.
  • Good knowledge of food and beverage service procedures.
  • Familiarity with POS systems and electronic payment platforms is an added advantage.
  • Professional appearance, positive attitude, and strong attention to detail.
  • Ability to work flexible schedules, including evenings, weekends, and public holidays.
  • Hospitality training or relevant certification is an added advantage.
  • Strong teamwork skills, reliability, and a commitment to delivering exceptional guest service.
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