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Open nowFirst seen 3 days ago

Guest Experience Hostess

MyCareerCraft185 open roles

Where
Paarl, South Africa
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Your applicationOpen nowGuest Experience HostessMyCareerCraft · Paarl, South Africa

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience.

Requirements

  • Grade 12;
  • hospitality-related qualification i
  • 2-3 years of previous experience in a similar hostess or front-of-house role, preferably in a premium or fine-dining setting.
  • Strong knowledge of restaurant service standards and guest etiquette.
  • Familiarity with reservation systems and seating management.
  • Excellent verbal communication and interpersonal skills.
  • Professional, well-groomed, and confident in engaging with high-profile guests.
  • Team-oriented with good organizational skills and attention to detail.
  • Able to stand and walk for extended periods.
  • Willingness to work shifts, weekends, and public holidays.
  • Positive attitude, flexibility, and a calm approach under pressure.

Key Responsibilities

  • Warmly welcome and seat guests in the lounge or restaurant area.
  • Manage reservations and maintain accurate records of bookings and walk-ins.
  • Present menus and introduce guests to their waiter or waitress.
  • Coordinate seating with the service team to ensure smooth table turnover.
  • Assist with guest inquiries both in person and over the phone.
  • Maintain a neat and organized hostess desk at all times.
  • Support guests with special needs or requests, such as families with children or elderly patrons.
  • Greet guests on departure and thank them for visiting.
  • Provide assistance to wait staff when required.

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