The posting
Requirements
- Grade 12 or equivalent qualification
- Bilingual communication ability
- 2–3 years experience in a restaurant management or supervisory role within a reputable hospitality environment
- Comfortable interacting with high-end or discerning clientele
- Strong knowledge of food and beverage service, including dietary requirements, bar service, and wine varietals
- Demonstrated team leadership and staff training capabilities
- Professional appearance with a strong guest service orientation
- Ability to quickly become familiar with the menu and operational procedures
- Availability to work hospitality hours, including evenings, weekends, and public holidays
- Strong interpersonal and communication skills
- Ability to maintain professional relationships across departments
Key Responsibilities
- Engage with guests throughout service by maintaining a visible presence in the restaurant, monitoring service standards, and responding to guest needs and feedback
- Support the training, development, and performance management of restaurant staff
- Communicate relevant information effectively to the team, management, and guests
- Coordinate communication between front-of-house and kitchen teams to ensure seamless service
- Assist with staff scheduling and oversee stock flow within the restaurant
- Perform daily cash-ups and liaise with relevant departments or suppliers when required
- Ensure compliance with health, safety, and hygiene standards
- Handle general administrative duties including record keeping, ordering staff uniforms, responding to emails, engaging with guests, and meeting with suppliers when necessary
A well-established hospitality venue is seeking an Restaurant Assistant Duty Manager to support the Restaurant Manager with the day-to-day running of the restaurant. This role focuses on ensuring smooth service delivery, maintaining high standards of guest experience, and supporting the team to operate efficiently.



